I am an experienced Executive Director and Non-Executive Director with not only a very broad, but a highly successful, track record in commercial operations and relations/stakeholder management from communities to government and big business internationally. As an operational Executive Director I have led more than 1,400 people and managed a £60m P&L. As an Executive, I am a completer finisher who not only originates strategies but delivers them. I have, for an Operations Director, a very strong emphasis on longer term partnerships and trust. I am very focused on the success of my organisation and the well-being of its staff, with the patience to lead them through difficult realities and complex changes. An experienced manager of external stakeholders from governmental to local community level, often turning around difficult relationships with many different demographics, sectors, locations and ages. As a Non-Executive I bring the necessary skills of governance, ethics, respectful but honest challenge balanced with support for the Executive, coupled with a deep understanding of operational leadership, business development, high level stakeholder relationship management, community engagement and many other areas. Experienced in a wide variety of business situations from the site specific to national, my key achievements include:• Changing the relationship between a network of 50 ports and ferries, changing the ports attitudes to that of a customer, leading to an enhanced level of service. • Turning around relationships between CalMac Ferries, the community in the West of Scotland and the Government by designing and implementing a vastly more comprehensive stakeholder communication system which has met concerns, reduced complaints and directly led to service improvements. • Negotiated with trade unions revised conditions for 1600 employees (£60m payroll), reducing remuneration without losing a single day to a strike. • Advising the Government of Scotland as a leader of ongoing operations on the 2012-2022 Ferries Plan.I am now exploring opportunities to use my wealth of business (commercial, operational, people and stakeholder management, community engagement) skills to meet the objectives, within the roles of Executive and NED, for ambitious organisations seeking sustainable results.