Led QA and testing for digital products that directly influenced company goals, driving the successful release of high-profile products and features:* 500% improvement in single song license purchases* 26% increase in non-branded organic search traffic* New and revised Enterprise-level API endpoints* Native mobile app development and release in iOS & Android* AI song search feature launch* Twitch extension launchAdvocated and fought for high quality, reliable… Show more Led QA and testing for digital products that directly influenced company goals, driving the successful release of high-profile products and features:* 500% improvement in single song license purchases* 26% increase in non-branded organic search traffic* New and revised Enterprise-level API endpoints* Native mobile app development and release in iOS & Android* AI song search feature launch* Twitch extension launchAdvocated and fought for high quality, reliable applications through continuous smoke testing, exploratory testing, regression testing, and context-driven testing.Wrote QA test cases and contributed acceptance criteria for all tasks.Created test plans and guided & coached cross-functional teams on test planning and test strategies.Owned testing and defect tracking for new feature development from reporting to resolution.Identified and optimized QA strategies that increased future QA testing capacity and coverage for React and Rails web applications.As subject matter expert, guided & coached cross-functional teams on test planning and test strategies.Introduced shift-left testing and improved communication channels, resulting in efficient and high-quality software releases.Mentored and led a small team of QA engineers, fostering individual growth and promoting engineering excellence.Tested RESTful API endpoints in Postman to ensure that partner integrations worked seamlessly.Researched and developed test automation strategies, including writing Cypress scripts.Tested keyboard-only navigation, form validation, and responsive designs for accessibility standards. Show less

Led QA and testing for a business unit that achieved rapid, scalable growth, reaching $1M revenue in 3 months & $15M revenue within the first year.Ensured production applications worked reliably through continuous smoke, exploratory, regression, & context-driven testing.Wrote QA test cases & contributed acceptance criteria for all tasks.Owned testing and defect tracking for new feature development from reporting to resolution.Created test plans and guided &… Show more Led QA and testing for a business unit that achieved rapid, scalable growth, reaching $1M revenue in 3 months & $15M revenue within the first year.Ensured production applications worked reliably through continuous smoke, exploratory, regression, & context-driven testing.Wrote QA test cases & contributed acceptance criteria for all tasks.Owned testing and defect tracking for new feature development from reporting to resolution.Created test plans and guided & coached cross-functional teams on test planning and test strategies.Tested keyboard-only navigation, form validation, and responsive designs for accessibility best practices.Release management for code deployments using CI/CD pipelines for efficient and reliable software releases.Designed, documented, and executed comprehensive test plans.Monitored and maintained automated regression test suites. Show less

Conducted functional, acceptance, and regression testing to ensure production apps worked as expected.Owned defect tracking for new feature development from reporting to resolution.Tested native iOS and Android mobile apps throughout development and release: Emma Guestbook and Emma Metric.Created user stories, test cases, and test plans in an Agile environment.Coordinated release schedules across multiple engineering teams.

Diagnosed and resolved issues with email templates and campaigns through thorough testing and troubleshooting.Coded customer designs and templates for email marketing in SaaS web applications.Handled template design changes and rush requests.Documented customer-reported defects and escalated issues to product teams.Developed and taught classes to customer-facing teams.Created training materials for new team members.

Designed in-store print signage for major national accounts.Rebuilt and recreated prescription and office forms when original files were unavailable.Conducted pre-press checks of client art files to ensure print standards.Created logo concepts and mockups for client projects.Managed projects, client invoicing, and financial reporting.