Brian Gaudreault Email & Phone Number

Customer-oriented IT professional with 25 years of security and best-practice experience who has served recently in a financial and real estate company servicing a 24/7 global operation as part of cross-matrixed teams using Agile and DevOps practices. I’m also an action-step focused, analytical thinker, troubleshooter, organizer, documenter, researcher, and creative person. I’ve worked in heterogenous environments, including a multi-workspace, multi-cloud, virtual, and physical device network. I’m accomplished in designing, deploying, and managing security, services, and systems.• Primary SME for Windows, security, and other network services over multiple sites with limited outside project assistance. Part of Infrastructure/DevOps team in multiple countries and time zones, interfacing with consultants and other departments like GIS, HR, IT, and Sales. Mentored co-admins about AWS, Windows, networking, and security.• Supported and documented layered workspaces, including Dev, QA, and Production/DR, with jump boxes on Production workspaces. Previously spent many years with only a single layer workspace with limited redundancy for changes, with few issues. Production workspace changes required Change Review/Release tickets and In-Flight change notes. • Participated in multi-site Agile Scrum Daily Stand-Up meetings using Confluence for documented daily activities, along with JIRA Kanban Board and Timesheet usage. Participated in Incident Management escalation/reporting w/RCA for priority issues.

• 

  Western Connecticut State University

  Business Administration W/Human Resource Focus