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• Manager of Enterprise Deposit and Cage Operations processing ~$100M in daily assets• Business oversight of Correspondence Processing, Imaging, Records Management, and Corp Mail• Direct management of ~50 FTE split between five domestic and one international campus locations• Management of key strategic vendor relationships (Ridge Clearing, Pitney Bowes, Profit Stars, Fed Ex, USPS, ImageSource)• Department business lead for internal audit and regulatory exams (OCC, CFPB, FED, FINRA, SOX) • Unit coordinator for business continuity and disaster recovery contingencies

Realtor® Licensed in the state of VirginiaCDPE®

Total Customer Satisfaction, Operational Excellence

*Swiftly promoted from Inside Sales to Outside Sales (B2B) *Excelled at delivering communication solutions that met and exceeded client expectations *Regularly achieved more than sales quotas with a consultative approach

Restaurant Management ExperiencePromoted from delivery driver to entry level Manager then, to levels I, II, and IIIEfficiently supervised up to 15 employees in a fast paced environmentResponsible for hiring, training, and supervising employeesEffectively resolved issues to wow customersResponsible for daily, weekly, monthly, and yearly reports including payroll and working towards favorable profit and loss statements