Brian Gentry Email & Phone Number

Atwater, Ca, Us

Global

Global

Developed deep engagement and took ownership of partner relationships within the external workforce ecosystem. Drove mutual relationship value through coordination amongst leadership, sales, and solutions teams for Fieldglass interactions, with proven success in boosting business development and enhancing partner Go-To-Market strategies, pipeline development, and sales enablement. Additionally, developed and maintained partner governance while diligently identifying and tracking KPIs with our partners, thus steering our joint growth and success.

United States

Generated ongoing customer value through strategic relationships. Onboarded, sustained and expanded customer solution adoption in partnership with Product Services, key customer stakeholders, and the SAP ecosystem. Executed strategic initiatives and customer success methodologies that fortified customer loyalty and fostered growth increasing my customer’s business value. Managed and evolved commercial arrangements with my clients in the pursuit of exceeding their overall procurement goals. Successfully sustained and flexed to my customer’s overall objectives through leveraging best practices and effective program governance.

Drove account growth through operational excellence and technology solutions in close collaboration with a highly skilled professional and product services teams respectively. Executed strategic initiatives across my portfolio of accounts. Additionally, fostered solution adoption championed best practices, provided leadership for new account onboarding, and acted as a key liaison between customers, partners, and the internal SAP ecosystem.

Sponsored profitable growth and client value through successfully designing, developing, and implementing transformative program solutions. Key techniques included understanding and working with the client: cultures, tools, and proprietary systems while partnering with sponsors and program users to transform the way workforce services are procured in their organization.

Successfully influenced program optimization and transformation through two distinct teams of professionals. Responsibilities included leading a team in providing customers with end-to-end process: performance visibility, analysis interpretation, and recommendations that collaboratively measured and enabled adjustment of the customer's business practices. Concurrently, led the change management team to plan and execute: stakeholder analysis, communication, and training strategies for implementing or improving new and existing services.

Drove profitable growth of MSP solution programs through program management and successful execution of strategic initiatives across the MSP community. Key responsibilities included implementing MSP roadmap initiatives, best practices, solution architecture, and providing leadership for new program onboarding.

Increased profits and value to customers through leading functional and cross-functional improvement initiatives that supported business objectives. Increased internal and external customer satisfaction most cost-effectively and efficiently utilizing business tools such as Six Sigma methods. Consulted teams in all facets of preparing results for client briefings.

Drove growth via designing and implementing challenging service standards for accounts and their supplier management programs. Fostered frequent customer collaboration which effectively resulted in deeper relationships with sponsors and program users. Adjusted business practices to align with changing company objectives and/or self-identified portfolio improvement needs.

Responsible for the management and strategic leadership to organizations within the U.S. related to Workforce Management Solutions. Successfully partnered with business leaders to streamline workforce needs and supply. Translated strategy into action and implemented effective service requirements to support staff, assessed available resources and made recommendations for resource allocations as necessary.

San Jose, California

Responsible for providing all aspects of support services, contract deliverables, resource management, and profitability for assigned territory. Successfully developed and maintained positive working relationships between Spherion and the customer to ensure quality support, responsiveness, and high customer satisfaction.