Center Consultant
Current
Jun 2011 - Present
AeroLeads people directory · profile
Brian Gerencser Email & Phone Number
Center Consultant at FedEx Office
at
FedEx Office
1 work email found
@fedex.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Center Consultant at FedEx Office
Location
Phoenix, Arizona, United States
Company size
Who is Brian Gerencser? Overview
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Quick answer
Brian Gerencser is listed as Center Consultant at FedEx Office at FedEx Office, a company with 9022 employees, based in Phoenix, Arizona, United States. AeroLeads shows a work email signal at fedex.com and a matched LinkedIn profile for Brian Gerencser.
Brian Gerencser previously worked as Center Consultant at Fedex Office and Assistant Vice President at Iqor. Brian Gerencser holds Business / Computer Science from Lock Haven University Of Pennsylvania.
Company email context
Email format at FedEx Office
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{first}.{last}@fedex.com
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AeroLeads found 1 current-domain work email signal for Brian Gerencser. Compare company email patterns before reaching out.
Profile bio
About Brian Gerencser
SUMMARY OF QUALIFICATIONSCustomer service professional offering 20+ years progressive responsibility in customer service, purchasing, inventory control, loss prevention, direct and phone sales, print for pay, business development, call center, operations management, employee relations, advertising and marketing.• Excellent time management skills including prioritization of tasks, communication and execution to meet or exceed established deadlines.• Well developed marketing expertise includes creative thinking, analytical skills and customer insight.• Proven adept at manpower and facility management; able to select and motivate staff into cohesive units with focused goals.• Experienced with merchandising and designing layout of new locations as well as updating schematics on existing operations.• Professional adaptive leader with strong interpersonal skills.
Listed skills include Training, Leadership, Management, Cross Functional Team Leadership, and 20 others.
Current workplace
Brian Gerencser's current company
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3 roles
Brian Gerencser work experience
A career timeline built from the work history available for this profile.
Assistant Vice President
- Call Center Supervisor.Tempe, Arizona
- Directly supervised a team of 20 call center agents.
- Provided documents for performance feedback through side-by-side agent coaching, performance and quality calibration reviews, goal setting, and deficiency management.
- Appropriately addressed human resource issues, such as attendance and interpersonal conflicts in the workplace, consulted Department Supervisors and/or Human Resources for guidance as needed.
- Improved service level and call quality to averaging 90% by monitoring and giving feedback.
- Increased effectiveness of call monitoring by calibrating with the Quality Department.
May 2009 - Dec 2010
President
Fiesta Copy Print Ship
- Tempe, ArizonaFor this full service printing, copying and shipping company, hired as Operations Manager and worked up through the ranks to President. While guiding this 5,000 square foot store, set a company record.
- Total responsibility for overall management including financial integrity, fiduciary responsibility and profit requirements.
- Supervised direct reports of 9 staff including supervisors, customer service, production and delivery.
- Hands-on management of all client accounts for inside, outside and phone sales. Maintained company website for online presence.
- Ensured that an atmosphere conducive to high morale and excellent customer service was maintained by all.
- Managed ordering activities, banking, using QuickBooks for accounting procedures.
Oct 1989 - Mar 2009
2 education records
Brian Gerencser education
Business / Computer Science
Business / Computer Science
FAQ
Frequently asked questions about Brian Gerencser
Quick answers generated from the profile data available on this page.
What company does Brian Gerencser work for?
Brian Gerencser works for FedEx Office.
What is Brian Gerencser's role at FedEx Office?
Brian Gerencser is listed as Center Consultant at FedEx Office at FedEx Office.
What is Brian Gerencser's email address?
AeroLeads has found 1 work email signal at @fedex.com for Brian Gerencser at FedEx Office.
Where is Brian Gerencser based?
Brian Gerencser is based in Phoenix, Arizona, United States while working with FedEx Office.
What companies has Brian Gerencser worked for?
Brian Gerencser has worked for Fedex Office, Iqor, and Fiesta Copy Print Ship.
How can I contact Brian Gerencser?
You can use AeroLeads to view verified contact signals for Brian Gerencser at FedEx Office, including work email, phone, and LinkedIn data when available.
What schools did Brian Gerencser attend?
Brian Gerencser holds Business / Computer Science from Lock Haven University Of Pennsylvania.
What skills is Brian Gerencser known for?
Brian Gerencser is listed with skills including Training, Leadership, Management, Cross Functional Team Leadership, Customer Service, Sales, New Business Development, and Process Improvement.
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