Brian Gilbert Email and Phone Number
Brian Gilbert work email
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Brian Gilbert personal email
With over 15 years of work experience in customer success and strategic account management, I am passionate about helping customers achieve their goals and maximize their value from the products and services they use. As a Senior Customer Success Manager at Pluralsight, the leading provider of online learning for technology skills, I work with enterprise customers to deliver personalized and scalable solutions that enable them to develop and retain their talent, accelerate their innovation, and transform their business.
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OwnerFyzical Therapy & Balance Centers - North WilmingtonWilmington, De, Us
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Senior Customer Success ManagerPluralsight Mar 2021 - Dec 2024Draper, Ut, UsAt Pluralsight, I design and execute customer success plans, identify and nurture growth opportunities, and drive customer loyalty and retention. I also collaborate with cross-functional teams, such as sales, product, engineering, and support, to provide feedback, insights, and advocacy for the customer's needs and expectations. Some of my recent achievements include increasing customer satisfaction by 35%, renewing and expanding a large contract with a Fortune 500 company, and launching a new customer community platform. -
Founder, Then AdvisorFansraise Oct 2016 - Dec 2021FansRaise was a web/mobile platform that transformed the way performing and pageantry arts programs raise funds and engage with fans. As Founder, I led this passion project that resulted in 200+ fundraising campaigns and totaled over $1million for arts programs around the United States.Business Operations, profit/loss, scheduling, content creation, social media and demand gen marketing, live launch events, working with contractors and vendors - I learned tons through this experience!
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Strategic Client Account ExecutiveBlackbaud Dec 2019 - Dec 2020Charleston, South Carolina, UsWorked with a defined portfolio of non-profit clients to drive organizational performance utilizing the full array of Blackbaud product platforms. This role allowed me to use my non-profit background and practical expertise to become a trusted advisor to organizations. While there was a fair amount of renewals that I worked on, the majority of my efforts were directed to cross-sell/upsell opportunities for new products to exists to existing clients. -
Volunteer Swim CoachYmca Of Delaware Aug 2017 - Jan 2020
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Regional Sales ManagerTalentwise, A Sterlingbackcheck Company Mar 2015 - May 2016Bothell, Wa, UsI managed a territory in the MidAtlantic states selling pre-hire resources to large enterprise employers, primarily focusing on background screening and employment verification, I9, and paperless onboarding. TalentWise was acquired by Sterling many roles were eliminated with the larger re-organization. -
Account Executive, Business DevelopmentGlobal Corporate College Apr 2014 - Feb 2015Us -
Director Of Business DevelopmentSkillsurvey Sep 2011 - Mar 2014Malvern, Pa, UsI was hired to replace one of the original co-founders of the organization in a role that morphed frequently over the next 24 months due to the growth of SkillSurvey.My primary charge was to lead integrations and partnerships, which led to SkillSurvey's long-standing relationships with Taleo Oracle, Workday, and iCIMS (SkillSurvey was eventually acquired by iCIMS).In addition to building these partnerships, I built enablement materials and strategies to switch on these new partner channels (ATS integration of SkillSurvey into the major ATS platforms). Additionally I worked with our Field Marketing team to build a series of live events to drive customer and prospect engagement in 11 major US cities, in addition to live speaking, webinar events, and many other high-impact appearances within the HR Technology space. -
Senior Account Manager - Toolbox.ComCeb Jan 2010 - Sep 2011Arlington, Va, UsToolbox.com was acquired by CEB, which was eventually acquired by Gartner. In my role at Toolbox.com, I worked with tech marketers to build community engagement and demand gen programs leveraging the online community audiences at Toolbox.com. Customers such as Intel, IBM, Microsoft, Oracle, SAP, and others viewed our online community as a perfect way to find and engage with their target tech audience.Additionally, there was a smaller community building critical mass within the Toolbox for HR community that was not yet monetized. I created a GTM plan for that community, built out a marketing plan, and was given the authorization to launch campaigns into the Toolbox for HR community. We surpassed our annual goal inside of 9 months! -
Director, Industry DevelopmentClement Communications May 2007 - Jan 2010Us -
Director Of New Business DevelopmentCommunity Energy, Inc Feb 2006 - May 2007Radnor, Pa, Us -
Account ManagerMarlin Leasing Nov 2003 - Feb 2006Mount Laurel, Nj, Us
Brian Gilbert Skills
Brian Gilbert Education Details
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West Chester University Of PennsylvaniaMusic Education
Frequently Asked Questions about Brian Gilbert
What company does Brian Gilbert work for?
Brian Gilbert works for Fyzical Therapy & Balance Centers - North Wilmington
What is Brian Gilbert's role at the current company?
Brian Gilbert's current role is Owner.
What is Brian Gilbert's email address?
Brian Gilbert's email address is br****@****aud.com
What schools did Brian Gilbert attend?
Brian Gilbert attended West Chester University Of Pennsylvania.
What are some of Brian Gilbert's interests?
Brian Gilbert has interest in Children, Education, Disaster And Humanitarian Relief, Health.
What skills is Brian Gilbert known for?
Brian Gilbert has skills like Strategic Partnerships, Business Development, Marketing Strategy, Marketing, Sales, Sales Process, Crm, Strategy, New Business Development, Leadership, Lead Generation, Account Management.
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