I am super excited to have joined the fantastic folks at EPAM to help companies grow their e-commerce revenue and shape their shopping experiences with speed and flexibility using MACH technologies.

As a member of the Presales Collective, I collaborate with other leaders on presales best practices and knowledge sharing such as how to grow a team, metrics for tracking demos, and how to sell in challenging situations. Come join the Presales Collective and up your presales game!

Direct presales for Americas, EMEA and AsiaPac with a team of 20. Develop and execute presales strategy and processes. Partner with Account Execs on technical strategy to drive sales in each region. Technical sale of API, headless commerce platform. ● Built a team from scratch of 20 Solution Consultants, Solution Architects and Demo Engineers from ground up into a global team with locations in UK, U.S. and Canada to support market expansion● Led team to strategic wins at large enterprise customers such as Comcast, T-Mobile, Tesla and Carnival Cruise Lines which was the catalyst for $43m investor raise from Sageview Capital● Directly contributed to new revenue ACV increase by 3x over a 3 year period and in acquiring 65% of Elastic Path’s customer base● Led the Presales team through acquisition of another API ecommerce company (i.e. Moltin), ramping up quickly on new platform features, API and architecture knowledge to begin selling immediately. Created new demo scripts, demos and pitches within 30 days of acquisition so presales process execution was seamless.● Coached and mentored the Presales team to excel through value based solution selling, and introducing Demo2win style pitches to improve demos and presentations which resulted in increase in ACV● Established Demo Infrastructure team within Presales to automate creation of environments, created more innovative demos, showcased front ends to put a “head” on a headless platform and decreased delivery time of bespoke demos by 60 percent.● Established processes and success metrics for custom demos, free trials, POC’s and other innovative concepts that increased late stage conversion rates.

Chief architect and people leader role responsible for technical strategy and design behind BlackBerry’s Ecommerce systems and Customer Portals𝗔𝗥𝗖𝗛𝗜𝗧𝗘𝗖𝗧 𝗔𝗡𝗗 𝗧𝗘𝗔𝗠 𝗟𝗘𝗔𝗗𝗘𝗥● Hired and built a team of 9 solution architects that provide design and technical leadership of projects from concept to implementation across multiple divisions.● Revamped the entire Ecommerce architecture to support digital goods, mobile device management products and subscriptions leveraging a new shopping platform and cloud based solutions. Critical to the commercialization of BlackBerry’s new Enterprise Server 10.1 products.● Extended Ecommerce platform into a global presence with new storefronts in the United Kingdom, France, Germany and Australia.● Created solution architectures for new project proposals from across the Enterprise division and presented them to CIO PMO governance team for budget and project approval.𝗦𝗧𝗥𝗔𝗧𝗘𝗚𝗜𝗖 𝗣𝗟𝗔𝗡𝗡𝗘𝗥● Worked with executives to define Ecommerce product strategy and prepare a Plan of Record roadmap detailing feature capability and technical roll out.● Led selection process and purchase of portal and content management tools, which transformed development approach from 100% custom to platform driven. As a result, business was enabled to self-manage content reducing cycle times.𝗕𝗨𝗦𝗜𝗡𝗘𝗦𝗦 𝗥𝗘𝗦𝗨𝗟𝗧𝗦 𝗧𝗛𝗥𝗢𝗨𝗚𝗛 𝗜𝗡𝗡𝗢𝗩𝗔𝗧𝗜𝗢𝗡● Delivered self service portals which allow BlackBerry’s carrier and enterprise partners to troubleshoot and resolve issues with BlackBerry devices on behalf of their customers, lowering the cost of doing business.● Championed the implementation of a portal to attract new developers to the BlackBerry platform, increasing registrations almost 200%.

● Responsible for delivery of the Multichannel Ecommerce program whose goal was to provide a consistent customer experience across multiple selling channels, e.g. Ecommerce site, kiosk, and point-of-sale terminals in Macy's stores.● Program consisted of several large projects such as "Search and Send @POS" (point of sale) which gave store associates the ability to order merchandise off of Macys.com for the customer and "Check Store Availability" which gave customers the ability to check online whether or not their product was available in a local store.● Pulled together teams in Atlanta, San Francisco and India to deliver program● Championed the re-architecture of the middle tier that provides access to the host, creating an service layer that could be reused across the enterprise.● Initiated several risk mitigation strategies including piloting new services to ensure stability in production, phasing in use of product categories to minimize load on the web site, performance tuning and stress testing to 120% of service levels, and ensuring that the system had on/off switches at various points to act as a fire break for stability.● Multichannel was delivered on time to the business despite a shortened schedule, boosting Ecommerce sales by 29% for the upcoming holiday period.

● Led a $4.5m effort to convert all of Delta Air Line's intranet consisting of 500+ web sites to personalized portal with a web based content management system (CMS) on the back end.● Saved Delta $8.8m through reduction of 76 FTE’s needed for authoring, enhanced ability of senior management to target communications to employees and eliminated old, duplicate content making information easier to find.● Worked closely with executive business sponsors to provide direction, prepare project proposals and gain finance approvals.● Led CIO mandated effort to implement anytime, anywhere remote access for employee’s to DeltaNet Portal as part of Delta’s Wired Workforce initiative. Benefited pilots and flight attendants with better access to their bidding systems.● Pulled together a cross functional team of 57 people from security, engineering, networking and architecture to complete the work in just 3 months to coincide with the first release of the DeltaNet Portal.

● Led development team which designed and developed middleware services to handle customer notifications of e-ticket receipts for Delta.com, eliminating the cost for mailings and saving time for reservations agents. ● Implemented wireless gateway, allowing PDA, cell phone and other wireless users to check flight status, schedules and itineraries from Delta.com.● Led evaluation and selection of mobile application platform that allowed wireless users to browse a mobile friendly version of the Delta.com web site.

● Led development team responsible for introducing Java (J2EE) to the development community at Delta.● Sponsored and led a number of initiatives for Delta’s development community such as: application development standards, IDE’s, deployment methods while hosting Java user groups to facilitate learning by developers and managing vendor relationships● Developed several different showcase web applications for the enterprise such as Travelnet, Delta’s employees most popular application used for looking up flight availability for their non-rev benefits.

● Founding member of Delta's first Internet Steering Committee, a cross-divisional group which created principles and rules governing the foundation of Delta’s original Intranet.● Implemented the foundations of Delta’s first version of the intranet by selecting authoring and web site management tools which led to implementation of Microsoft FrontPage based Intranet, and the Google Search Engine appliance.● Partnered with the business units via the Intranet Steering Committee to set policies on departmental web site, ensuring a centralized environment, rather than fragmented one