Company Page Subject Matter Expert

LinkedIn is the world's largest professional network on the internet. You can use LinkedIn to find the right job or internship, connect and strengthen professional relationships, and learn the skills you need to succeed in your career.

Talent Insight Subject Matter Expert

In this role, I partner with other amazing ATL Office Leads to ensure that LinkedIn's Black Inclusion Group's goals are met locally. The main priorities in this role are : - Plan in-person/virtual monthly events for BIG employees in Atlanta.- Meet monthly with BIG Office Leads from 7 offices within North America.- Partner with other LinkedIn ATL ERG Office Leads to create joint programming.

• Provide hardware/software installation setup, assistance and support• Troubleshoot and resolve computer hardware, software, and communications failures• PC maintenance/repair, application software support• Maintain inventory of all equipment, software and software license• Manage PC setup for vendors using standard hardware, and software for various businesses• Perform diagnostic and program analysis for malfunction equipment • Document, track, and monitor end user… Show more • Provide hardware/software installation setup, assistance and support• Troubleshoot and resolve computer hardware, software, and communications failures• PC maintenance/repair, application software support• Maintain inventory of all equipment, software and software license• Manage PC setup for vendors using standard hardware, and software for various businesses• Perform diagnostic and program analysis for malfunction equipment • Document, track, and monitor end user problems to ensure a timely resolution• Respond to vendor emails and support tickets in a timely and professional manner• Maintain excellent verbal communication skills with the ability to communicate effectively with technical and non-technical customers • Perform routine preventative maintenance on equipment• Outlook troubleshooting • Provide support for all devices, including laptops, workstations, printers, and network devices (including mobile devices).• Equipment transport (computers, servers, monitors, related equipment, etc.) Show less

• Manage and resolve customer complaints.• Help Desk Support • Troubleshooting problems for the customers.• Provide customers with product and service information about Netflix.• Update existing customer information.• Route calls to appropriate resource.• Maintain low customer dissatisfied survey ratings.• Documents, tracks, and monitors the problem to ensure a timely resolution• Create/update/delete user accounts

Responsible for upholding Laws & regulations of the United States MilitaryResponsible for Unit’s personal Military filesResponsible for all clerical functions such as, answering phones, filing and weekly reports