As BCG's North America COO, I oversee the firm's operations, human resources, and business services teams in the US, Canada, Mexico, and Costa Rica. I also serve on BCG's Global Operations and People Leadership Teams, and played leadership roles on the firm's North America COVID-19 Response Team and Racial Equity Taskforce. I am proud to be an active member of BCG's Pride Network.I started at BCG in 2007 as a summer consultant, and joined full-time in 2008 in the Los Angeles office. During my time serving clients at BCG, I worked across numerous practices including Consumer, Industrial Goods, Financial Institutions, and Health Care.I currently serve on the board of Trustees of my alma mater, the University of Puget Sound.https://www.bcg.com/about/people/experts/brian-gross——About BCGBoston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we work closely with clients to embrace a transformational approach aimed at benefiting all stakeholders—empowering organizations to grow, build sustainable competitive advantage, and drive positive societal impact. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives that question the status quo and spark change. BCG delivers solutions through leading-edge management consulting, technology and design, and corporate and digital ventures. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, fueled by the goal of helping our clients thrive and enabling them to make the world a better place.