Site Support Administrator (Director)
Greater Boston Area
Manager level duties across multiple sites including:Program Management-Billing, scheduling, and primary contact point for all families across multiple sites-Cultivated extremely positive and supportive relationships with parents, students, and school-Met educational and recreational needs of students with diverse learning and behavioral profiles-Grew the program roughly 10% over 3 years, plus a wait-list of families eager to enter the programStaff Management and Development-Designed daily and long term staffing schedules-Trained and supported staff in positive behavior management techniques-Conducted interviews for staff at multiple sites-Managed staff paperwork, training hours, and timecards-Under my mentorship, staff have repeatedly progressed into leadership roles within the companyRelationship Management and School/District Partnerships -Collaborated with school leadership in implementing new behavior management techniques-Cultivated frequent and ongoing communication with teachers, guidance counselors, social workers, and principals to maintain behavioral supports and homework needs-Facilitated regular collaboration meetings with district regarding families’ needs and school/district expectations