Brian Soderberg Email & Phone Number

Howell, Mi, Us

Chicago, Illinois, United States

Maximized sales goals of team, conducted effective planning and order-writing, as well as supported and completed activities such as merchandising and shelf-pricing by acting as a sales expert to retail stores.• Ordered product for stores, via tablet, to maintain proper inventory levels; managed planograms for nationally recognized customers such as Walmart, Target, Kroger and more• Ensured Nabisco leading brands (Oreo, Ritz, Belvita , Chips Ahoy, Triscuit among others) were well represented, stocked and maintained through the implementation of Mondelēz’ guidelines.• Represented Mondelēz International in front of in-store employees and worked closely with department/store manager to optimize visibility of Mondelez products on shelves and the construction of promotional displays• Negotiated and sold incremental displays to drive additional company sales • Communicated timely and effectively with store management; enhanced seasonal sales, seasonal displays, and new product launches• Maintained composure during high stress situations and responded to urgent issues in a timely manner; performed in a fast-paced work environment including physical activities like repetitive lifting, bending, and carrying up to 25 lbs.• Provided leadership for team members and trained others on ordering and importance of stock rotation and organization

Detroit, Michigan, United States

Responded to and managed customer credit reporting inquiries and disputes accurately and in a timely manner.• Produced accurate monthly, daily and weekly production metrics for team members and team leaders• Updated clients credit reports that have non-sufficient funds, deceased, or have declared bankruptcy to modify how Quicken Loans reports• Escalated complex issues to management and investigated credit disputes• Audited and verified numerical data against current records, data entries, and reports

Detroit, Michigan, United States

Guided clients through the claims process following property damage or loss; disbursed funds in a timely manner to clients and contractors.• Followed guidelines set by the investors and oversaw claims; monitored all property repairs• Replied to and responded to all client emails and voicemails within 24-hours to meet or exceed minimum goals and quality metrics• Answered calls from clients and addressed questions regarding client's insurance loss; transferred calls to other teams, as needed, to meet client requests• Answered other team member's questions and assisted team members regarding problem resolution• Supported team members by assist in building skill set and assisted in organizing and executing team building activities• Answered escalated calls from clients; assisted in de-escalating calls to achieve client satisfaction and resolution

Brighton, Michigan, United States

Duties to include, but not limited to, re-routing, water pipe/toilet repairs, sink and shower installations, maintenance and repairs and preventative maintenance.• Installed and maintained appliances such as hot water heaters and sewage pumps