Brian Guo Email & Phone Number

United Kingdom

London, England, United Kingdom

London, United Kingdom

London Uk

Leading a team of 25 full and part-time researchers conducting over 120 projects per year. Focused on distributors and retailers of over 40 world-leading brands on the APAC market. Ensuring projects are planned, executed and delivered on time and within budget. Hiring, training, coaching, mentoring and assessing researchers. Key member of Intelligence leadership team. led strategic planning, budgeting, process optimising, profit and lost analysis.• Grew the team from 15 to 25 researchers. Restructured teams base on sectors, reformed respondent management strategy, enhanced research quality by 50%.• Delivered training workshops on communication skills, respondent management, research methods, etc, improved productivity, reduced research costs by 20%. • Automated data organising and charting process on Excel with pivot tables and charts, saving 1000 hours of manual work every year.• Creating 20 hours of video tutorials for new telephone researcher and data support assistant, automating onboarding training, saved over 300 hours of work every year.

London, United Kingdom

• Grew team from 8 to 15 researchers, expanding brand coverage by 20%.• Led the transition from part-time to full-time staff. Identified and onboarded the first 5 full-time researchers. Improved stability, work quality and productivity of the APAC research team. Ensured 100% of the projects were delivered on schedule.• Recruited, trained and supervised the data support team. Optimised data capture, storage and analysis processes on Excel and Google spreadsheets, reducing data processing time by 33%.• Enhanced efficiency, transparency and communication across all teams by introducing various software tools in project management (Trello and Team Gantt), shift scheduling, team communication and sample sourcing. • Promoted to Lead Project Manager due to outstanding performance.

London

Identifying and sourcing potential respondents for Chinese projects. Designed and set up quantitative and qualitative survey questions on sales trends with Google and Excel sheets. Trained temporary employees on telephone research skills and CATI software. Created Excel charts for all projects based on data collected.Key achievements:• Oversaw the execution of over 90 research projects.• Sped up existing Excel data mapping process by 50%.• Trained and onboarded over 40 temporary telephone researchers.• Promoted to Project Manager.

Mba

Master Of Arts (Ma), Language Interpretation And Translation, Merit

Bachelor Of Science (Bs), Optical Information And Technology, 80(Out Of 100)