Brian Gutierrez, Mba Email & Phone Number

Commerce City, Co, Us

Denver Metropolitan Area

Primary point of contact between our staff, participants, and potential employers, and will build a network of business relationships that support subsidized and unsubsidized employment opportunities for participants.Attend or conduct activities in the community relating to employment services and connect with employers and community organizations frequently to market and enrich the program and the success of the participants.Maintains regular contact with employers to monitor employment satisfaction and to suggest refinement of requirements to better prepare participants and meet employer hiring needs.Works with participants to develop assigned subsidized placement, accurately completes Worksite Agreements, clearly reviews policies and process with participant and employer.Develop and/or strengthen relationships with local employers, colleges, military, and social service agencies leading to fulfillment of contractual objectives.

Denver County, Colorado, United States

Training a new generation of practitioners of a trade or profession with on-the-job training and often some accompanying study. Enable practitioners to gain a license to practice in a regulated occupation.Combine paid on-the-job training with classroom instruction to prepare workers for highly skilled careers. Provide Workers benefit from apprenticeships by receiving a skills-based education that prepares them for good-paying jobs.Train Apprentice to complete their program within 1 year and require then to complete a minimum of 2,000 work hours.Training in the public and private sector that is given to a paid employee while he or she is engaged in productive work and that provides knowledge and skills essential to the full and adequate performance on the job training.

Denver, Colorado, United States

Outreach/Recruitment through attending/conducting activities in the community relating to participant development.Assessment/Eligibility of participants per project plan.Maintain case records detailing service needs and activities/arrangements for their fulfillment, according to data-management procedures established by program management and the funding sources.Deliver skills training in software applications, work readiness skills and the development of basic remedial skills in math and reading. Develop presentation and facilitation skills to engage students in meeting program goals.Deliver program curriculum/objectives in classroom/simulated workplace environment.

Broomfield, Colorado, United States

Interact with business customers to provide information in response to customer disputes regarding CenturyLink products and services. Acts as the principal billing consultant for pooled customer base. Analyzes and resolves all billing related issues for pooled customers. Work cross functionally with sales and service delivery teams to correct systems, invoices, and improve the customer experience.Collaborates with the customer, sales, and other internal departments to resolve routine billing related issues, such as any billing inquiry & dispute issues within the customer's established service level agreements. Researches and resolves customer disputes relating to issues such as incorrect rates, tax/surcharge and disconnect, issues. Consults with managers or senior staff members on non-routine issues. Engages other teams as necessary in order to bring disputes to resolution by submitting rate information or order requests for billing correction within established parameters. Provides status updates to billing management for aging tickets and other reports as requested.

Denver

Determined customers' financial services needs and prepare proposals to sell services that address these needs.Prepared forms for customer service.Provided customer services, such as trusts, investments, or check processing services.Conferred with customers by telephone to provide information about products or services, take or enter orders, and cancel accounts. Kept records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Performed change of address, telephone, and email update on customer accounts, using computers. Conferred with customers by telephone to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.

3151 S Vaughn Way Aurora, Co 80014

Reducing attrition, registration for new, continuing, and re-entry students, weekly population report, assisting students with questions/concerns, helping them to be successful.

Aurora

Provide daily, weekly, monthly and quarterly success metrics and analysis.Provide leadership development for a team of coaches ensuring quality and productivity.Manage escalations and approvals such as LOA, tuition forgiveness, escalations, course overloads, and student complaints.Provide oversight of student success Coach hiring, training, and evaluating on academic and student advising policy and procedures, including SOS policies/procedures.Administer of all academic policies as regulated by course catalog, student handbook and other regulatory academic requirements.Academic oversight for students regarding all academic issues, i.e., failed and incomplete grades, Satisfactory Academic Progress and qualitative academic progress.Review term final grades and cumulative GPA’s and conduct follow-up including outreach strategies.Forecast student needs and student populations.Oversee or participate in university initiatives as assigned.

Assisting current students and Alumni in their Career journey. Advising students regarding career issues and strategies, job search methods, resume preparation, internships and related matters. Responsible for steering graduates to appropriate job leads and getting documentation of employment. Helping them find the right job for them. Teaching them how to write an "employer ready" resume and cover letter. How to follow up on their applications, conduct mock interviews with them, and encourage them to stay positive in their Career journey.

Building a relationship with each assigned graduating student and provide direct coaching to assist students in finding career related employment at graduation by learning about the students’ goals, challenges, skills and experience and matching them to employment opportunities.Develop business relationships that lead to students gaining work experience and graduates finding career related employment that matches the employer need and student’s employment readiness level.Coaching students individually and in groups on job creative search skills, resume writing, interviewing techniques, etc.Helping students and alumni build life-long job search skills to ensure the student is ready to begin working by graduation.Actively generate and maintain relationships with employers resulting in employment positions for graduating students using sales, marketing and networking techniques.Offering students’ access to the business community, in the form of work experience, mentorships, networking, and other career related opportunities.Partnering with the Education and Student Services department to help students develop necessary career related skills and experience and find employment.Schedule, fill and facilitate workshops to hone students’ job search, career readiness and professionalism skills.Leveraging relationships with employers to bring appropriate speakers on campus to address: retention, developing careers, and getting the most out of one’s education and to generate work experience, mentorships, etc.Maintaining student files and report progress regularly and accurately.Providing a superior career service experience for students, alumni and employers.

Initiated high levels of telephone contact with minimum 40 calls per day, and must overcome objections and use consultative selling.Motivated to help coach students – who may experience a variety of possible obstacles to completing the returning student enrollment process.Ensured that students successfully complete the returning student process and begin school.Ensured that all documents meet the regulatory and quality standards established by various government and accrediting agencies.Worked closely with the Student Finance specialists and Education to validate student eligibility to return, and then work closely with the Registrar to schedule the student. Continuously updated other departments on the progress of students on an individual and collective basis, update student finance and other departments involved when there are potential issues that could delay the processing status.Delivered high level of customer service to both internal and external customers.

Assisted students that have issues or difficulties on a daily basis that can interfere with their successful completion of their degree.Worked with students to help them overcome situations such as: technical difficulties, instructor communication issues, late assignments, motivation, time management and personal obstacles.Prevented students from withdrawing from Westwood Online.Monitored students' academic progress to ensure that they maintain a 2.0 or greater GPA per term to avoid being placed on academic probation.Gathered all documentation necessary for student to be accepted into the college.Advised on how to become a successful online student.

Master Of Business Administration (Mba), Business Administration And Management, 4.0

Bachelor Of Science, Finance

Activities and Societies: Estudiantes Unidos, Alpha Kappa Psi, and AS&F Senator