Brian Haughton, Pmp, Csm

Brian Haughton, Pmp, Csm Email and Phone Number

Project Manager @
Brian Haughton, Pmp, Csm's Location
Mississauga, Ontario, Canada, Canada
Brian Haughton, Pmp, Csm's Contact Details

Brian Haughton, Pmp, Csm personal email

n/a
About Brian Haughton, Pmp, Csm

10+ years as project management professional with extensive experience in managing, consulting and launching projects concurrently. Level of experience includes working in Agile and Waterfall environments. Diverse background with strengths in leading complex cross-functional projects.

Brian Haughton, Pmp, Csm's Current Company Details
ADP Canada

Adp Canada

Project Manager
Brian Haughton, Pmp, Csm Work Experience Details
  • Adp Canada
    Project Manager
    Adp Canada Nov 2018 - Present
    * Responsible for the effective project management and delivery execution of large complex client implementations. Accountable for planning, managing, leading and motivating a cross functional team to implement projects in support of ADP sales.* Lead and manage comprehensive project plans, issue management, risk identification and management, change management and resource management utilizing the Implementation PMO standard PM best practices and methodology.* Lead the project plan from initial project identification to hand off to the Client Service Delivery team.* Responsible for communicating to project stakeholders including the leadership team and client project teams and to transfer their PM knowledge/skills to other members of the Implementation team* Manage strong healthy relationships with stakeholders, project teams and external vendors ensuring that project delivery expectations are clearly defined and met. Build and maintain a reference-able customer relationship* Develop and maintain all project documentation (Project plan, Issue and Action Logs, Risk Management, Project Status Report, Lessons Learned, Post Implementation Reviews)
  • Compass Digital Labs
    Senior Program Manager
    Compass Digital Labs Dec 2017 - May 2018
    Accountable to manage digital integration projects and manage the customer site implementations in the Healthcare (U.S) and Higher Education (U.S) sectors. Examples are the deployment of mobile food ordering applications in Wichita University, St Johns University, Houston University and Babson College
  • Rogers Communications
    Senior Project Manager | Pmp
    Rogers Communications Jun 2015 - Aug 2017
    Lead multiple enterprise wide, cross-functional projects aimed at increasing market revenue and overhauling the customer experience, while adhering to Rogers'​ PMO standards and continuously driving improvement to current and future mode of operations. ●Successfully led digital programs which included desktop and mobile applications●Using a team of Project Managers and Business Primes, successfully lead the implementation of a new provisioning and billing platform for Rogers customers to over 2000 call centre agents and field technicians.● Managed a team of Project Managers in delivering Fido Internet, including market and brand readiness for consumers, training and launch readiness for call centre personnel.● Monitored partnership projects and provided status reports to Senior Leadership● Prepared project status reports for Senior Leadership. This included identifying project risks and mitigating those risks to deliver projects within scope and budget.● Advanced knowledge of project scheduling including project baselines, task dependencies and schedule management using MS Project. ● Thorough documentation of all project phases from concept to post-implementation including requirements gathering, project charter and kick-offs, and issue and risk tracking.
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  • Rogers Communications
    Project Manager | Enterprise Launch Readiness
    Rogers Communications Mar 2011 - Jun 2015
    Accountable for planning and execution of all program deliverables based on the operational launch plan • Proactive engagement with cross-functional stakeholders in order to improve the quality of service for customers robust tactical operational plans for implementation• Owned the planning and execution of all program deliverables based on the operational launch plan• Worked with the program sponsors to determine clear program objectives and measures of success• Engageed cross-functional project teams that continuously identified and delivered new processes and operating models that exceeded program targets through driving customer awareness, increasing customer satisfaction, higher lifetime value, and operating cost reduction• Builtl Contingency Plans and “What-If” Scenarios for all assigned programs• Led work-effort to ensure alignment of all internal and external communications for each program• collaborated with the program sponsor as required to develop business cases and obtaining executive-level support and approval for capital implementation projects• Managed program Issues and Actions logs
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  • Rogers Communications Inc.
    Manager, Prepaid Program Implementation
    Rogers Communications Inc. Nov 2009 - Mar 2011
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  • Rogers Communications Inc.
    Account Manager - Dealer Support & New Product Launch
    Rogers Communications Inc. Apr 2006 - Nov 2009
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  • Rogers Communications Inc.
    Planning Manager - National Customer Care
    Rogers Communications Inc. Jul 2003 - Apr 2006
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  • Rogers Communications Inc.
    Manager - E-Care
    Rogers Communications Inc. Oct 2000 - Jul 2003
    View

Brian Haughton, Pmp, Csm Education Details

Frequently Asked Questions about Brian Haughton, Pmp, Csm

What company does Brian Haughton, Pmp, Csm work for?

Brian Haughton, Pmp, Csm works for Adp Canada

What is Brian Haughton, Pmp, Csm's role at the current company?

Brian Haughton, Pmp, Csm's current role is Project Manager.

What is Brian Haughton, Pmp, Csm's email address?

Brian Haughton, Pmp, Csm's email address is br****@****ers.com

What schools did Brian Haughton, Pmp, Csm attend?

Brian Haughton, Pmp, Csm attended Ryerson University.

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