Brian Hawk Email and Phone Number

Developed large, comprehensive reporting capability from the Athena billing system database, utilizing Excel, Power B.I. and Snowflake reporting tools. Reports were both routine, regular reports as well as highly customized reports with specific “Provider and Patient Information Data”. In addition to “revenue cycle” reporting, custom reports often involved data extraction for case logs, vendor costs, coding, and credentialing. In designing reports, I also highlighted areas of additional concern or importance. Thorough analysis and commentary enhanced the reports providing more value to management and end users. Report presentation was made easier to read and understand through the use of Power BI dashboards.

Provided on-call duties, taking tickets, ordering equipment, field travel for server upgrades.• Maintained and administered computer networks and related computing environments including computer hardware, systems software, application software, and all configurations. • Administered users accounts in Active Directory. • Configured and maintained computing infrastructure. • Resolved various technical problems ranging from PC's, hardware, software, network printers, LAN/WAN• Monitored network performance to determine whether adjustments needed to be made and determined where changes will need to be made in the future.• Assisted in managing and supporting the computing security challenges (Part of MSCA)• Analyzed wireless network vulnerabilities• Completed Server 2012 R2 Fundamentals course • Completed Computers A+ course

Day to day responsibilities performed from the Home Office in support of Field Operations. Once exposed to customer facing role, was promoted to Tech Analyst II.• Responsible for support of field requests involving equipment maintenance, repair, upgrades. • Provide support to all Tech Analyst II requests in managing all system and component failures. This included log in and recording of all system requests, order processing, support of field operators, customer relationships and service with field medical offices.

Work as a deckhand on a private yacht and soon to be Bosun