Brian Hayden Email & Phone Number

Denver, Co, Us

Denver, Colorado, United States

Greater Denver Area

Engaged as a Sr CSM at BankOfAmerica

Consultant to Southwest Airlines – Dallas, TX (July 2015 – April 2019)CSM/PMP within the Aircraft Operations Technical divisionFor this engagement, Brian performed as a CSM/PMP using the Agile continuous development and release methodology for a team managing a suite of applications supporting the flight operations and aircraft maintenance divisions • Lead the team to perform a major upgrade of the live ground-to-aircraft networked communications system: a critical ‘Required To Fly’ application supporting flight operations. This required a parallel E2E systems rebuild, while maintaining & enhancing the live systems.• Separately coordinated technical efforts to define and replace the aging 700+ RHEL5 flight controller PC workstations with new RHEL7 replacements within the flight control center, backup operations center, and the development/support teams.• Deployed a major Boeing software package (LSAPL) to allow flight log information downloads and aircraft computer system remote software uploads, using cellular technologies, requiring strict two-way authentication certificates from end to end, to support the newest Boeing 737-MAX class of aircraft.• Initially, Brian was contracted by SWA to lead a separate production support team focused on quick enhancements of the SWIFT application; used by the aircraft flight operations controllers for flight scheduling and flight operations; before being extended and transferred to the new team.

As a Manager Consultant within Sogeti, I have provided Project Manager, Business Analyst, and Agile Scrum/Kanban services to the following clients:• VisionWeb: BA / PM to assist in a Technical and Business Process assessment to identify problem areas and recommend solutions for improvements• Essilor Labs: 1) BA / PM to review 15 executive proposals and perform first level requirements gathering and analysis. 2) PM / BA / CSM for a a Rapid-Start engagement to develop applications for Android and iOS mobile platforms with corresponding cloud hosted MS-Azure host elements• Zale Corporation: PM / BA to coordinate an IT Infrastructure upgrade of their legacy VMware ESX Dev/Prod environment’s and migration of the entire system to current VMware versions and host equipment• Pier1 Imports: PM / CSM / Scrum Coach to drive three teams with overlapping deliverables, as a portion of a major enterprise-wide refactoring• MedAssets: 1) BA / CSM for a multi-year strategic initiative to replace diverse legacy internal and external reporting systems with a new long-term solution. 2) PM / BA / CSM to aid in identifying and subsequent upgrade of current business critical systems during the planned 3 year data systems upgrade• Match.Com: PM to drive a behind schedule web application development into production• Consolidated Graphics: BA / PM to complete the BA & UX design and deliver the Phase-1 Project. Extended for Phases 2 & 3 planning and scoping• Alcon Laboratories: PM / BA of an off-shore team for the development of new multi-national tools to support the remote sales representatives• Pioneer Natural Resources: BA to investigate and remediate the root causes of issues identified during a major joint venture• MedAssets : PM / BA of a right-shore development team• GameStop: PM for the development of the web application for the new customer loyalty program

Brian performed a variety of roles with increasing management responsibility from that of a technical development lead, to a Manager of Software Engineering with the increasing responsibility to provide management and Project Management oversight to four parallel development teams with additional interdepartmental coordination and support duties to the sales, consulting and support teams for the development of the suite of applications he managed.• Development Liaison for several multi-million dollar client implementations, providing SOW reviews, functional reviews, implementation issues analysis, and coordination of local R&D resources as needed to guarantee successful client implementations in conjunction with the Trizetto Professional Services division.• Researched and developed strategy for using VMWare virtual hosted environments to reduce dependence on physical systems. This increased overall development and QA productivity while also decreasing overhead and infrastructure expenses. Other development and support units began replicating the methodologies for their own use. Development Manager • Implemented cross support efforts with the remote sales team for the development and maintenance of a stand-alone eBusiness Suite product demonstration system.• Upgraded development processes and tools to increase overall development and QA productivity by approx 15%. • Supervised the initial prototyping development of Trizetto’s HealthWeb eBusiness Suite development utilizing J2EE to replace the obsolete COM+ based ePlan application. Careful resource and personnel management was required to ensure that all development and support commitments were met while all personnel were cross trained in the new technologies and while meeting all product delivery milestones, HIPPA requirements and integrating the evolving internet technologies.

An educational publisher.Provided analysis, prototyping, and technical oversight of the implementation of their e-commerce web presence.

A provider of retail and custom branded personal financial softwareResponsible for the development and delivery of retail and client branded customized versions of electronic banking and personal financial management applications within fixed costs and time frames. Responsibilities included the maintenance and development of existing code bases, design and development of new features, project analysis with time and cost estimates, and personnel assignments and supervision for the complete application development life cycle.• Provided technical direction, assistance, and mentoring to development staff• Performed initial project analysis and planning• Developed and tracked project plans, schedules, milestones, deadlines, and cost estimates• Oversaw project development, documentation, and release• Spearheaded the architectural design of secondary projects• Selected development tools• Coordinated with other technical leads and management to determine how to best allocate resources across multiple projects• Assisted the marketing group in writing proposals• Performed code reviews and assumed final quality assurance responsibility• Developed and enforced coding standards and development methodologies• Provided technical assistance to the sales organization and delivered client product presentations