Brian Herrera is a Senior Software Dev Engineer at Amazon Games at Amazon Games. Colleagues describe him as "Brian has reported in to me for 3+ years as a Sr. SDE and Tech Lead at Amazon for one of our large Infrastructure projects at AWS Game Tech. Brian possesses a unique mix of top notch technical skills, exceptional interpersonal & leadership skills, and a passion for building the world class software products, that makes him a valuable asset for any organization. In addition to that, Brian has a top level of ownership for his work, always strives to do the best for the customers, and helps his team members and subordinates to grow to their full potential. With these unique and exceptional abilities, Brian has helped us in making multiple successful global launches across these years. I would highly recommend Brian for the success of any large scale tech project.", "While Brian was a student at the University of Toledo he worked for our Hospital Client Services and at the IT HelpDesk. Brian was an integral part of our customer support of both our academic faculty/staff/students and our clinical physicians/faculty/staff/students. Brian's customer service was exceptional. He was well versed in providing IT phone support as well as walk-in and remote access. He was an outstanding customer service representative and possessed first class IT technical troubleshooting skills. Brian was always patient and possessed key customer service skills to efficiently and effectively provide quality IT support, as well as train new employees in these areas.", and "When I hired Brian as Help Desk Administrator for Double Helix Games, I had high expectations. He not only met those high expectations, but exceeded those goals in every area. Brian has great technical knowledge and was eager to learn in areas where he had no experience. His organizational skills, which were desperately needed for the position, surpassed those of all other tech support personnel I've encountered. He is very professional, conscientious and has amazing customer service skills. It makes me very happy to see that Brian is a vital and appreciated member of Double Helix and I hope they realize what an amazing asset they have."