Brian Hicks, M.B.A Email and Phone Number
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Senior Enterprise Resource Planning (ERP), IT, Supply Chain, and Sales Operations leadership professional with expertise in planning, implementing, supporting, and managing the delivery of ERP applications and integrated solutions. Additional strengths in building and managing relationships with teams, leaders and establish cross-functional teams. Background includes working for a large international producer of various nutritional products as well as a global manufacturer of high tech storage components. Uniquely skilled in project/portfolio management and developing and enforcing a governance structure for corporate functions. Other relevant abilities include:• Product Lifecycle Management (PLM)• Supply Chain Planning (SCP)• Service Desk Management• Agile methodologies• Financial analysis• P/L Budgeting • Sales and Operation Planning (S&OP)• Vendor Management• Oracle Fusion Cloud• Oracle EBS• Product Forecasting• Event Management• Regulated Systems (CFR Part 11, FDA, TGA)• Quality Events/Actions (SCAR, CAPA, etc.)
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Director Of Information TechnologyPmi Foods Oct 2020 - PresentSalt Lake City, Utah, Us• Developed and executed global strategy that focused on modernizing IT systems and applications, while securing system and network infrastructure to drive competitive advantages in the protein distribution industry.• Built proactive team of professionals that changed corporate culture to focus on innovation, productivity, and standardization across the global operational footprint.
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Senior Solution ConsultantPropel Nov 2019 - Oct 2020Santa Clara, California, Us• Partnered with various organizations to assist them in deploying Propel PLM in the Salesforce environment enabling them to streamline their product deliverables from Concept to Customer.• Led corporate initiative to become SOC 2 compliant that provides security assurance for Propel Customer data. -
Technical ConsultantHalcyon Solutions May 2019 - Nov 2019Columbus, Ohio, Us• Direct the architectural framework and configuration of the clients Agile PLM system that will allow the Product Lifecycle, Project Management and Data Governance teams to align business processes throughout the organization. -
OwnerAdvanced Consulting Services Mar 2019 - Nov 2019• Directed the deployment and redeployment of processes and project management technologies within a title Insurance agency, that allowed an increase service throughput by over 31.5%.• Streamlined and consolidated the customer relationship management systems for a Home Automation company that enabled the workforce to have real-time access to customer requirements.
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Director Global Service Desk & It EventsUsana Health Sciences Oct 2017 - Nov 2018Salt Lake City, Utah, Us• Developed an educationally empowered experience for all USANA employees and USANA’s customers through the deployment of self-service tools that led to a consistent customer satisfaction score greater than 98% satisfaction.• Deployed USANA’s first Network Operations Center (NOC), which enabled the monitoring of global network activities, alerts, notifications and designed triage paths. • Decreased the number of risks by over 75% on all corporate workstations through security, malware, and application patching.• Created scalable teams of up to 40 individuals from various roles throughout IT that spearheaded the IT planning, setup, and execution of USANA’s International Conventions and Asia Pacific Conventions while reducing setup times by over 50%. -
Director Erp & PlmUsana Health Sciences May 2015 - Sep 2017Salt Lake City, Utah, Us• Spearheaded business process improvement and drove application relevance across multiple areas of the business including finance, operations, marketing, IT, project management, maintenance and quality that led to the deployment of an enterprise wide portfolio management application that improved visibility, prioritization, and organization.• Ensured auditable compliance of Oracle licensing while reducing annual maintenance spend by just over 30%.• Initiated partnerships with Oracle vendors that assisted in deploying Oracle WMS and Oracle Order to Cash that supported business objectives. • Evangelized the systematic benefits and organizational value of the ERP application suite to key business partners that led to the creation of a committee that focused on process improvement supported by ERP applications.• Minimized the amount of unplanned work associated with sprint cycles by over 40% through establishing a partnership with corporate superusers that triaged work prior to escalating issues to development teams.
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Director It Operations & PlmUsana Health Sciences May 2013 - May 2015Salt Lake City, Utah, Us• Rebranded the IT helpdesk focusing on engaging, educating and empowering the internal business to become self-reliant on their hardware and software needs.• Reduced licensing needs across the organization by empowering the DBA team to overcome bottlenecks and obstacles consolidating servers.• Spearheaded ongoing deployments and version rollouts of Oracle Agile PLM and Oracle Demantra that streamlined processes and improved forecast accuracy.
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Director Forecast & PlmUsana Health Sciences Mar 2009 - May 2013Salt Lake City, Utah, Us• Managed the vendor relationship, executive approval, process design, education, validation, and implementation, of Oracle Agile PLM modules that met regulatory and compliance requirements of CFR Part 11, TGA, and FDA. • Directed the adjustment of initial installed workflows and configurations of Oracle Agile PLM modules to closer align with current business processes.• Invited to speak on deployment of applications and overall benefits multiple times at Oracle Open World and Utah user group forums that focused on realized business efficiency gains and improvements through the use of Oracle applications.
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Manager, Forecast & ConfigurationUsana Health Sciences Jul 2004 - Mar 2009Salt Lake City, Utah, Us• Defined the processes for new product introduction and implemented formal procedures that ensured accurate configuration of all Item Attributes included in the Master Item forms of the Oracle ERP system.• Spearheaded the process involved in creating the software and hardware validation plans for the Oracle EBS system that met FDA and TGA requirements.• Trained corporate teams on the flow of supply and demand and the key variables that impact an accurate supply chain as described in the Oracle ASCP module.• Implemented Oracle Demantra as a stand-alone forecasting and S&OP solution, for over 3,000 SKUs across 20 international markets equating to over $650 million in revenues. • Directed the creation, distribution, and approval processes surrounding the development of a “bottoms up” 24-month rolling monthly forecast, that is used as the supply chain plan and a party to the yearly budgeting process.
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Sr. Forecast AnalystUsana Health Sciences Nov 2003 - Jul 2004Salt Lake City, Utah, UsImplemented and managed quarter and weekly forecasting processes for over 1,500 SKU’s across 11 international locations. Created interactive forecasting models based on statistical principles, such as linear and multiple regressions, correlations, standard deviation, time series, and various additional statistical methodologies. Create “bottoms up” revenue forecast preparatory for yearly budget reviews. Act as liaison to executive business organizations in providing detailed analysis identifying critical product life cycle events. Decreased the corporate forecast errors from +/- 30% to +/- 5-10% at an aggregate MAPE product level through instituted forecasting processes.
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Sr. Manager, Sales OperationsIomega Corp Apr 2000 - Oct 2003• Spearheaded the development of unit sales forecasts, sale revenue reporting, product and market analysis through statistical modeling for the American regions that represented 200 SKUs and over $400 million in revenue per year. • Managed the creation, presentation, and approval processes required to create a unit and revenue forecast in preparation for the yearly development of operational budgets.
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Assistant Store Team LeadShopko 1998 - 2000
Brian Hicks, M.B.A Skills
Brian Hicks, M.B.A Education Details
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University Of PhoenixBusiness Administration -
University Of PhoenixAdministration
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Salt Lake Community CollegeGeneral Studies
Frequently Asked Questions about Brian Hicks, M.B.A
What company does Brian Hicks, M.B.A work for?
Brian Hicks, M.B.A works for Pmi Foods
What is Brian Hicks, M.B.A's role at the current company?
Brian Hicks, M.B.A's current role is Director Of Information Technology at PMI Foods.
What is Brian Hicks, M.B.A's email address?
Brian Hicks, M.B.A's email address is br****@****ana.com
What is Brian Hicks, M.B.A's direct phone number?
Brian Hicks, M.B.A's direct phone number is +180195*****
What schools did Brian Hicks, M.B.A attend?
Brian Hicks, M.B.A attended University Of Phoenix, University Of Phoenix, Salt Lake Community College.
What skills is Brian Hicks, M.B.A known for?
Brian Hicks, M.B.A has skills like Forecasting, Management, Leadership, Oracle E Business Suite, Analysis, Process Improvement, Oracle Applications, Business Analysis, Erp, Cross Functional Team Leadership, Strategic Planning, Product Development.
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