Warehouse Management - Inventory Management - Fulfillment Services - Distribution ServicesHere at Dedicated Logistics Warehousing (DLW) we assist companies to streamline their operations with smart, scalable warehouse solutions. DLW offers public and contract warehousing. We store your products until your customer needs it. DLW manages your order fulfillment and product distribution - all with online inventory control and safe handling. We offer 370,00 square feet in New Hope, MN and 40,000 square feet in Oakdale, MN.

Currently responsible for multiple business units in the Midwest and Texas providing a wide range of services within the asset side of the TLI group of companies. Daily activities include: direct contact with key national and local customers for each business unit, dispatch oversight and software training, customer specific metrics and daily reporting, equipment utilization, process management training, driver utilization, safety training, financial responsibility, interviewing hiring and location specific orientation of new employees, development of SOP's specific to each customer and setting up new dedicated delivery service contracts and locations.

Utilized KPI goals and metrics to Manage logistics operations staff in Brooklyn Park and Denver offices. Mentoring, training, team building, analyze productivity and daily activities for staff. Successfully improved rate quote response time for sales department using new processes. Negotiate, process and issue rates for customers as well as key account direct contact. Revised and updated Operations Manual using process management improvements.

Awarded National Best Fleets To Drive For in recognition of outstanding driver work environment. Improved driver productivity for Roseville and International Falls, MN offices using KPI metrics. Led efficiency improvements - drivers, equipment, maintenance, fuel and recruiting processes. Improved - safety rating, DOT/FMCSA compliance, drug & alcohol program, driver training and retention. Company policies - qualification files, incident reports, evaluations, interviews.

Awarded National Safety Program Award for preventable accidents. Management, financial and strategic business planning for Roseville and I'Falls offices. Key role in helping triple company size and revenue between 2007 and 2009. Successfully increased recruiting and marketing of drivers to accomplish expansion goals. Established the highest on-time service ranking of all carriers at our largest national account.

Supervise, mentor and train operations staff - contracts, negotiate rates, RFP packages, driver retention. Expanded logistics scope of services - dedicated, project planning, evaluation and implementations. Manage and improve utilization of equipment, dedicated services and key accounts. Trained import / export and customs border security programs to staff and drivers. Analyze operations KBI's and performance metrics, process management improvements.

Increased customer base and retention of clients using customer service improvements and by utilizing services offered within our Canadian group of companies. Accomplished sales strategy and goals to increase revenue. Performed problem resolution for external and internal customers. Credit verification guidelines, billing requirements, perform logistic services. Negotiate rates, RFP/RFQ bid packages, contracts, service updates.