Lead the OIT Systems group which is comprised of three teams and 50 staff that provide support for:• data centers (2),• server infrastructure (virtual & physical, Linux & Windows),• database administration (Oracle & MSSQL),• identify & access management (LDAP, AD, Entra ID),• cloud services (M365, Google Workspace for Education, AWS, Azure, GCP),• artificial intelligence (AI) using Azure OpenAI,• High Performance & Scientific Computing, and• a variety of other functions for the Knoxville campus and University units in the Knoxville area.Change Manager and Co-Chair of the Change Approval Board

Plan, direct, manage, and oversee the operations of the Network Services 13-member team and its associated services in line with the University’s mission and the Office of Information Technology’s (OIT) strategic roadmap.Manage operations and administration of a 24x7 enterprise network while continuously integrating new hardware and system components to improve the reliability, resiliency, and performance of the network infrastructure.Support activities of all OIT Communications areas including Telephone Services; Engineering Services; and Documentation, Design, and Support

Manage a team of network engineers responsible for the campus network including:Wired - 160+ buildings, multiple data centersWireless - 6,000+ access points serving 65,000+ daily unique devicesSecurity - firewalls, IPS, SIEM, VPN, etc.WAN - 15 Gbps commodity internet and 100 Gbps Internet 2 research connectivity, ASE service, etc.

IT Consulting for SMB market including:Strategy analysis and creationEnterprise architecture designService portfolio reviewPolicy review and creationIT controls auditingProject managementProposal and contract analysisBusiness continuity and disaster recovery evaluation and planningTechnical support

IT leader for a high-rate automotive manufacturing company. Responsibilities include managing a global IT organization (including operations in North America, Europe, and Asia) and a $3M+ annual budget. •Support additional Sequa Automotive Group facilities and systems in the US and Europe.Globally deployed cloud-based solutions for anti-virus and spam filtering - improving service and reducing costsDeveloped and implemented a strategic plan for global system integration and standardsReduced the number of servers by 75% and the complexity of the server environment through consolidation, standardization, virtualization & integration Responsible for global system availability and performance in a 24x7 environmentImplemented a data warehouse (over 2 billion records) to improve transactional performance while maintaining access to historical dataReplaced commercial lot track and trace system with an in-house application to eliminate annual support costs ($100K+) and consulting as well as avoid $160K of PLC purchasesInsured information confidentiality, integrity, and availability through disaster recovery planning and security management

IT Director for a high-rate automotive manufacturing company. Responsibilities include managing a global IT organization (including operations in North America, Europe, and Asia) and a $3M+ annual budget.Recruited staff and established infrastructure operations (included Oracle ERP implementations and data center builds) at greenfield manufacturing facilities in China and Mexico.Developed and implemented a strategic plan for global system integration and standardsEstablished and lead the IT Steering Committee to insure alignment of IT projects and business goalsCreated and enforced policies and procedures to insure Sarbanes-Oxley complianceResponsible for global system availability and performance in a 24x7 environmentInsured information confidentiality, integrity, and availability through disaster recovery planning and security management

Managed infrastructure projects and staff.

Implementation, upgrade, and support of COTS applications

Server and network management.

End-user support