Brian Inglis Email & Phone Number

Kamloops, Bc, Canada

Responsible for partnering with Business Unit leaders and technical subject-matter experts within the Rail Operations and Mechanical Team of the award-winning luxury tourist train company. Responsibility to ensure effective information and document management and strengthen the link between existing documentation and end user knowledge. Facilitate identification of gaps with how this information is stored, accessed and used.

Irving, Texas

Pre-Sales Engineer in the North American Sales Team selling BlackBerry's Secure Mobility Applications such as the Gartner leading Unified Endpoint Manager. Responsible for developing, managing and leveraging technical relationships directly with customers & partners.● Partnered with Sales Account Managers to manage the accounts and opportunities for all Corporate and SLED (State, Local and Education) customers in the Central US Region and for closing sales deals with a revenue of > $1.5M USD in the last fiscal year.● Developed technical relationship with IT Professionals and key C level contacts within customer accounts to evangelize the key differentiators of BlackBerry Software and Services and to drive sales.● Helped customers draw up requirements and match the correct products and services to their needs.● Primary pre-sales technical support during the sales process and participated in the initial portion of the project specification process.● Responsible for creating and delivering technical product demonstrations and presentations both remotely and at customer locations.

Waterloo, Ontario

Working in the Service Governance function with the principal objective to identify improvement opportunities to the processes governing Enterprise wide IT Programs and Projects, and to design and implement effective solutions. Implemented the Service Management Lifecycle model for the Governance of Service Programs.

Waterloo, Ontario

Working in the CIO Program Management Office with responsibility for ensuring that Program and Project deliverables were reliable, met business and technical requirements, and that adopted methodology was adhered to. ● Developed and implemented the Mission, Vision, Values and Strategic Objectives for this new PMO.● Additionally, developed and implemented the Key Performance Indicators for the PMO.

Waterloo, Ontario

Manager of a Team of Engagement Managers and Governance Coordinators in the CIO Program Governance function.● Focused on the continued development of team process and documentation to improve Program Success.● Mentored new and junior staff both within the Team and within partner organizations.

Working in the IT Program Governance & Delivery function which was responsible for governing Projects and Programs with over $1B CDN annual spend.● Responsible for development and management of the relationship between the IT PMO with the Organizational Development (Human Resources) and Finance business units.● Established strong relationships with IT stakeholders to fulfill partner project needs.● Introduced regular, consistent reporting and meeting review formats for portfolio reporting with partner business units.● Managed all partner business units’ project opportunity requests through the Governance process from end-to-end.

Guelph, Ontario

Manager of the Project Management Office of the Ontario College Application Service providing centralized application-to-college and data warehouse services for 28 publicly-funded Ontario Colleges of Applied Arts and Technology, Institutes of Technology and Advanced Learning.● Directed a portfolio of projects impacting a variety of systems and business processes.● Defined and built a successful Program Management Office and introduced standardized project methodologies including, consistent reporting, audit & governance and resource management processes.● Introduced a successful rolling project portfolio selection process.

Waterloo, Ontario

Managed the Project Management Office of the Group Benefits Division of Manulife Financial the provider of employee group benefits for more than 13,000 organizations across North America.● Managed the successful delivery of the $500K Customer Service Improvement Project.● Directed a portfolio of projects impacting a variety of systems and business processes across Group Benefits.● Defined and built a successful Program Management Office for Group Benefits including standardized project methodologies, consistent reporting, introducing a Time Tracker application for Activity Based Costing.● Managed the successful annual project portfolio selection process by collaborating with Group Senior Management.● Dramatically improved the Engagement Services process between the business and IS with greatly increased stakeholder satisfaction as a result.

Kitchener, Canada Area

Leader of a senior team responsible for setting up all sales and production operations in the new HQ in North America of a leading UK based designer of custom industrial computers. Overall responsibility for the successful establishment and growth of the Company in North America, including strategy, sales, and business development, production and human resources issues.● Directed the creation of the new production and office facility within two months, both in time and under budget.● Devised and implemented the sales strategy for North America and secured the first orders for the company.

Edinburgh, United Kingdom

Program Manager of the successful $1 million CAD development of the industry leading web site of the Diageo Pensions Scheme. This innovative project delivered unique access for scheme members to their own data as well as realizing administration and communications savings of over $350,000 CAD annually.Led a global cross-functional team that specified, sourced and procured a corporate electronic records management system for Diageo. This resulted in improved readiness for Sarbanes-Oxley compliance, increased record and document sharing capability across the organization, and cost savings in managing paper records.● Directed the development of a prioritized program of process and systems improvement for Diageo Corporate Tax function. ● Program Managed efforts to ensure the seamless integration of Diageo Ireland payroll systems and processes in response to a new implementation of SAP and an employee self-serve portal, guaranteeing the accurate payment of salary and benefits to more than 3000 employees across Ireland and that the SAP project met its critical payroll milestones.● Designed and embedded a corporate business requirements analysis methodology to ensure consistent business requirements capture across Diageo IS Programs. This resulted in improved project success rates and increased stakeholder satisfaction with delivered systems developments.

Responsible for the management all Information Systems of the $7.0 billion CAD Diageo Pension Scheme, serving over 70,000 scheme members. This included payroll systems paying over 30,000 pensioners every month with a total annual payroll of over $100 million CAD.● Developed, planned and project managed delivery of the printing of Total Pay and Benefit Statements issued to over 10,000 Guinness employees. Responsible for planning, business analysis of global benefit structures, systems development, and partner management of multiple service providers internally and externally.● Project managed the systems and data integration of the Guinness and Grand Metropolitan Pension Schemes, which resulted in the creation of the Diageo Pension Scheme.● Wrote the Information Systems proposals as part of the team that successfully bid to provide the pension administration service for Diageo against competition from several major outsourced providers.● Project managed multiple major hardware and software system developments of the Diageo Pension Administration system.

Service manager responsible for all technical operations for a regional branch of a national cellular phone company

Military Contractor responsible for instructing Royal Saudi Air Force personnel in Avionic Engineering based in Dhahran in Saudi Arabia.

Responsible for leading a team of avionic technicians in all aspects of the maintenance of aircraft avionic systems. Worked at all depths of service environment from active operational squadrons to second line component level servicing bays. Multiple non-engineering management responsibilities in addition to aircraft duties.

Hnd, Avionic Engineering

Activities and Societies: Athletics, Hockey, Soccer, Cosford Radio StationMilitary college

Business Relationship Management Professional, Business Relationship Management, Certified

The Business Relationship Management Professional (BRMP®) training and certification program is intended as a comprehensive foundation.

Pmp, Project Management Professional Certification, Certified

The Project Management Professional (PMP)® is the most important industry-recognized certification for project managers. You can find PMPs.

Business Analysis

Certificates in Business Organisation and Requirements Engineering

Bsc, Physical Science

Completed degree units in science, physics, maths and astronomy towards eventual completion of Bsc.

Mcse In Windows Nt 4.0

Mastering The Requirements Process, Business Requirements Enginering

Activities and Societies: Workshops for those working as a business analyst, systems analyst, product owner, project leader or manager.