Directly report to owners of CSC. Spearhead the marketing efforts for Creative Sports Concepts, a leading sports marketing firm.• Collaborate with senior managers and department leaders to oversee daily operations and ensure the efficient functioning of the company.• Serve as a liaison between staff, executives, senior leaders, and the CEO, facilitating effective communication and project updates.• Assist the human resources department with new hires, including documentation and onboarding, and address employee concerns.• Develop and maintain relationships with employees, enhancing operational efficiency and responsiveness.• Work with the CEO and other executives on special projects, contributing to developing new operational strategies.• Handle inquiries, develop action plans, and assist with preparing and disseminating communications.• Review all monthly financials and confirm accuracy before presenting them to owners, investors, and stakeholders

• Oversee and optimize the overall operations of Limitless Creative, ensuring efficient coordination and collaboration between departments.• Develop and implement strategic initiatives to drive growth and innovation within the agency.• Serve as a liaison between the executive team, senior leadership team, and staff, facilitating effective communication and alignment of goals.• Identify and address any operational challenges or bottlenecks to enhance productivity and streamline processes.

• Oversee and optimize internal processes and procedures to ensure maximum efficiency and productivity.• Manage and coordinate resources, including personnel and materials, to support the organization's operational needs.• Implement strategies and initiatives to improve operational performance and drive the overall success of the company.• Collaborate with cross-functional teams to streamline workflows, identify areas for improvement, and implement effective solutions.• Monitor and analyze key performance indicators to evaluate the effectiveness of operations and make data-driven decisions for continuous improvement.

In my first days at Limitless Creative, I had to wear every hat due to the company's small size. This meant that I took on the roles of both an account director, ensuring client satisfaction and managing relationships, and a project manager, overseeing the successful execution of projects from start to finish.• Responsible for building and nurturing client relationships, understanding their needs, and ensuring their satisfaction with our services.• Acted as the main point of contact for clients, addressing any inquiries, concerns, or requests they may have, and proactively providing them with updates on project progress.• Oversaw the planning, execution, and delivery of multiple projects, ensuring that they were completed on time, within budget, and to the client's specifications.• Responsible for assembling and leading project teams, assigning tasks, and managing resources to ensure efficient project execution.• Responsible for managing project risks and issues, identifying and implementing appropriate mitigation strategies to ensure project success.• Collaborate closely with the creative team, providing them with clear project briefs and ensuring that their work aligns with the client's objectives and expectations.• Played a key role in business development, identifying new opportunities with existing clients and actively pursuing new client relationships to expand the company's client base.