Brian Charlton Email & Phone Number

Greater Minneapolis-St. Paul Area

Manage high growth fire & life safety national programs through effective communication, confident presentation skills and critical strategic thinking driving forward mutually beneficial, long-term relationships. Effective implementation through clear understanding of client and company KPIs and local office capabilities. This includes individualized training programs for internal/external stakeholders.• Facilitate internal cross functional departments to manage work volume delivering on client goals & needs including co-development of new-to-organization customer portal, attributing ~25% time savings per week for customers as well as improved inter-company communication to foster a more productive working environment• To motivate direct report performance more strongly, development & growth of company goals, I restructured the team & created innovative incentive plan• Present refinement initiatives to internal partners and Sr. Leadership to ensure the organization is meeting ever-changing customer & industry demands• Oversight and negotiation of National Fire Protection Association (NFPA) compliance through knowledge of code• Achieved NICET Level I certification for NFPA 25 Inspection and Testing of Water-Based Fire Protection Systems

Greater Minneapolis-St. Paul Area

During my contracted time with Bay Island, I ceated and developed sales channels for the pet division’s Toss Ups™. Utilized sales and marketing initiatives to promote innovative Travel Treats™, a small, soft & chewy treat ideal for pets during car trips and on-the-go activities. ● Generated 10% in additional revenue through brand loyalty via retail expansion strategies for Toss Ups™ ● Conducted influential negotiations during 30+ virtual meetings with prospective buyers over two months which led to greater product exposure to the key client base and trial runs

Greater Minneapolis-St. Paul Area

Analyzed and uncovered coating and restoration project client concerns and challenges; recommended vital approaches to resolve product/service issues and meet infrastructure gaps while overseeing project life cycle, including budget administration and punctual delivery.● Collaborated with field teams to surpass client expectations –communicated all contractual obligations for successful project planning and completion.● Steered several crucial projects by observing established requirements and budgets.

Greater Minneapolis-St. Paul Area

Utilized broad scope of industry knowledge toward leading forward-thinking account operations through hedging strategies and risk analysis to fully interpret and fulfill customer needs. Responsible for managing sales growth with key accounts as well as managing relationships with Regional and National accounts● New market start-up. Generated over 600 accounts in two years through trustworthy relationships and market knowledge● Led partnerships with consultants to orchestrate contract planning and management while authoring reports detailing monthly projections, product launches, sales, and marketing outcomes to senior executives to influence plans● Designated to oversee national accounts and revive slow growth territories; exceeded previously set goals by an average of 142%.● Slashed lost RFPs by 15% through lower prices and stronger vendor relationships.● Leveraged industry expertise to negotiate 60 multi-year contracts; secured $500K in additional business.● Triggered the South Dakota segment product margin growth by 22% by leading effective customer and market research strategies.

Ba, Business Management

Education record

Off campus semester with Hope College in Philadelphia, PA taking classes through The Philadelphia Center as well as an internship.