• Lead a high-impact team of Engineers and Analysts driving technical innovation strategy and PoCs• Grew and nurture a robust external network to ensure visibility to emerging technology and trends, and drive those insights inward to action where needed• Solidifying innovation services to the organization, and have increased the velocity and visibility of innovative PoCs driving value into the organization

• Manage portfolio (planning, scoping, governance) of major strategic launches, ensuring successful and compliant product and capability releases to customers and internal users.• Lead strategic planning and prioritization rhythms with cross-functional engineering and business teams, including with senior leadership to ensure alignment.

• Developed and managed the overall technical program to establish operations in an Asia market.• Planned and managed global IT programs leveraging cross-functional internal and external resources. • Program experience includes building global project teams across U.S., EU and Asia to drive the requirements, design and implementation of cloud infrastructure, SAP ERP systems, HR/payroll systems, point of sale systems and additional point solutions to support the business.• Responsible for communicating and gaining alignment with Executive stakeholders on technical and application implementation roadmaps which support business goals and strategies.• Communicate regularly with Senior Leadership on the status of ongoing global IT programs as well as the assessment of complex potential initiatives. • Manage vendor relationships and vendor contract assessments necessary to facilitate global support of current and planned initiatives.

• Acted as lead business analyst on multiple international technical projects across Asia, Australia and Europe.• Managed small to medium sized technical projects across international regions and teams. • Led and directly facilitated various project activities including business requirements facilitation and tracking, functional design documentation, process improvement analysis, user acceptance testing activities, organizational change management and stakeholder communications.• Developed and gained Senior Leadership alignment on a business architecture approach for the international IT and business teams to better align technical roadmaps to business goals and strategies• Led a team of resources to complete business architecture efforts across international regions to document and evaluate global business capabilities, processes, goals as well as strategies and leverage these inputs in the development of technical roadmaps.• Coordinated and led the technical discovery, evaluation and planning of potential international efforts to determine alignment with corporate strategy, level of effort, high level localization requirements, timelines and overall feasibility. • Developed and leveraged methodologies to prioritize technical efforts and build technical roadmaps in support of the international business.• Organized, developed and completed multiple international request for proposal (RFP) efforts to provide hardware, software and managed services support of large scale global programs.

• Acted as the liaison between business and IT leadership to capture technology needs, document and prioritize IT requests and manage scope of the resulting projects.• Built and fostered relationships with Senior Management across international IT and business operations to identify and evaluate technology needs.• Developed and executed internal business architecture frameworks across multiple business units. • Led business architecture efforts across cross-functional U.S. business units to support the development of IT roadmaps which align to business goals and strategies.• Implemented various point solutions to business teams by leveraging experience in project management, business analysis, facilitation and organizational change management.

• Coordinated closely with Buyers across five international regions and U.S. vendors to develop items to be sold internationally.• Ensured Buying processes and applicable global standards were aligned across international regions.

• Supervised various areas of operations including returns processing, administration and merchandising.