Brian M. Email and Phone Number
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Brian M. phone numbers
• Passionate Technologist on the ServiceNow Platform and SAAS applications. Expert in implementations of ITSM, HRSD, CSM and FSM on the platform. Experienced in dealing with engineers at large and small enterprises and automating their businesses through the platform and applications on ServiceNow and using CSDM to build out ITSM practices.• Vast experience in scoping solutions in ServiceNow and project scoping based upon an agile approach to development• Experience in managing development teams while scoping and delivering large scale projects• Ability to interface with the customer at the strategic level while providing Technical and Business Roadmaps• Ability to not only solution ServiceNow but develop in the platform when needed Technical Experience• ServiceNow ITSM, HRSD and CSM Expert, ServiceNow Implementation Expert, Configuration Expert, Custom Development Specialist, and Administration Expert• JavaScript, AngularJS, REST, SOAP, LDAP, SAML 2.0, CSS, HTML, Ajax, ReactJS, JAVA,Typescript• ServiceNow Modules: ITSM - Incident, Problem, Change, Knowledge, Request, Service Catalog/Portal, Workflow/Flow Designer, Application Development/Now Platform, Client and Server Scripts, Notifications, Access Controls, CMDB, Reporting, SCCM Implementation, LDAP Configuration, CSM – Case Types, Case management, Portal configuration, Workflow development, HRSD – Case, Service Center, Workday Integration, FSM – Field Service, Mobile, Work Order, Work Order Task, Google Integrations
Hana Technical Solutions - Servicenow Partner
View- Website:
- hanatechnicalsolutions.com
- Employees:
- 3
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Hana Technical Solutions - Servicenow PartnerHenderson, Nv, Us
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Servicenow SmeRepublic Services Jul 2024 - PresentPhoenix, Arizona, UsLead Developer and Architect of a large ServiceNow ecosystem. Worked closely with stakeholders to define roadmaps and team objectives across the ServiceNow platform of a muti billion dollar corporation. -
Servicenow ConsultantCrown Castle Apr 2024 - Jul 2024Houston, Tx, UsField Service Management Implementation and Integrations -
Sr. Servicenow DeveloperHub International Aug 2023 - Apr 2024Chicago, Il, Us -
Sr. Servicenow DeveloperAccenture Oct 2022 - Aug 2023Dublin 2, Ie -
Sr. Servicenow DeveloperUnisys Dec 2021 - Aug 2022Blue Bell, Pennsylvania, Us• Responsible for the Managed Services portion of the ITSM, HRSD, ITOM and FSM Practice • Created Strategic Roadmaps for customers within ServiceNow• Scoped worked for SOWs including resource planning and LOE for Projects• Solution Architected for stories and sprints in an agile work environment• Created Integrations with Apple, Dell and Bancocombia to create work orders• Worked with Apple on the ITSM, HRSD CSDM Based Catalog Approach• Portal and catalog automation Configuration for CSM and ITSM• Created Work Order Flow for Bancocolombia in FSM Including Route Optimization and Dispatch• Virtual Agent Workflows• Created integrations between systems using Flow Designer and automating Catalogs• Agent Workspace and Mobile Creation -
Sr. Servicenow DeveloperCask Mar 2021 - Dec 2021San Diego, Ca, Us• Scoped worked for SOWs including resource planning and LOE for Projects• Worked with customers such as Stryker Medical, Disney and Cemex.• Solution Architected for stories and sprints in an agile work environment• Created Strategic Customer Roadmaps and Presented to Customers• Managed team of 20 Developers and Jr. Developers• Responsible for building advanced catalog items for the GES portion of State of Wyoming• Worked in the ITSM, ITOM and CSM Modules• Built a catalog of 200 requestable items across all aspects of the business• REST Integration with SAP and the State Data Lake• Integrations used in the catalog items to help automate tasks• Created all workflows in Flow Designer using OOTB actions and custom actions• Utilized the platform in writing new util script includes, client scripts and business rules• Created custom HR workflows• Created a Maternity leave process using lifecycles. -
Sr. Servicenow DeveloperViapath Technologies Apr 2018 - Dec 2019Falls Church, Us• CSM, ITSM, FSM, CMDB, Asset, Virtual Agent and Custom Apps Implementations• Scoped projects and LOEs• Managed team of 12 developers in an agile environment• Platform upgrades – Jakarta, London, Madrid, New York and Orlando• Case Management Configuration for2000 B2B and 8,000,000 B2C Customers• 4 Portal Designs and Builds for IT, FSM, CSM and CSP• Automation with Orchestration and Integrations with Salesforce, QAD, Oracle, Slack and Jira• Lead team of ServiceNow Developers• Created corporate KPIs using Performance Analytics that management uses for daily metric sat the C Level• Create custom ScriptIncludes, Business Rules, UI Policies, GlideAjax, Client Scripts • Custom application development -
Sr. Servicenow DeveloperNewrocket Jun 2016 - Apr 2018Vista, California, Us• ServiceNow Implementations for Key Clients• Implemented ITSM, CSM, HRSD and Facilities Management• Implemented ITSM at SubZero Cooling• Implemented CSM at Align Technologies• Implemented HRSD and Facilities Management at Palo Alto Networks• Provided End to End customer service to all customers from a new instance to final implementation -
Software Development Consultant - ServicenowCree May 2013 - Jun 2016Durham, Nc, UsActed as a key consultant on the ServiceNow platform to key clientsKey clients included Raytheon, General Dynamics, Department of Homeland Security and BoeingImplemented a variety of ServiceNow Solutions including ITSM, CSM, HRSD and ITOMCustomer facing and prescriptive style of Consulting to my customers -
Vice President Of SalesSolid State Optronics May 2012 - Jun 2013San Jose, Ca, Us -
Regional Sales ManagerMonolithic Power Systems, Inc. May 2010 - May 2012Kirkland, Washington, Us -
Business Development ManagerCypress Semiconductor Corporation Jan 2008 - May 2010San Jose, Ca, Us
Brian M. Skills
Brian M. Education Details
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ThinkfulFull Stack Web Development -
San José State UniversityGeneral
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Louisiana State UniversityGeneral Ed Before Transfer To Sjsu
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Educative IoDevops
Frequently Asked Questions about Brian M.
What company does Brian M. work for?
Brian M. works for Hana Technical Solutions - Servicenow Partner
What is Brian M.'s role at the current company?
Brian M.'s current role is Servicenow Architect / Developer.
What is Brian M.'s email address?
Brian M.'s email address is br****@****ail.com
What is Brian M.'s direct phone number?
Brian M.'s direct phone number is +140825*****
What schools did Brian M. attend?
Brian M. attended Thinkful, San José State University, Louisiana State University, Educative Io.
What are some of Brian M.'s interests?
Brian M. has interest in Python (Programming Language), The Jersey Shore, Cypress Semiconductor, The Bible, Old School, Goodfellas (1990 Movie), Louisiana State University, Mitt Romney.
What skills is Brian M. known for?
Brian M. has skills like Javascript, Jquery, React.js, Node.js, Mongodb, Postgresql, Angularjs, Python, Amazon Web Services, Amazon S3, Lambda, Ec2.
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