Responsible for the sales and accounts in Property ManagementSell flooring coverage to apartment complexes and the Property Management industryDevelop and maintain positive customer relationshipsDevelop a thorough knowledge of all productsReach and exceed Company directed performance goalsDetermine customer needs and match appropriately with our products

www.standardgroup.us● Standard Fitness ● Standard Woodwork● Standard Barbecue● Standard Consulting● Standard Leatherwork● Standard Homeschool

• Develop strong and trusting relationships with all team members to ensure effective HR functions.• Provide organizational leadership for both operations and executive teams.• Strategically lead life cycle of employees in a manner that differentiates talent to develop a high performing culture with a promote from within mindset.• Use data to support and advocate for a variety of business decisions that align to the strategic direction of the organization.• Innovate on existing programs to help leaders drive better organizational results.• Maintain candidate data in HRIS/ATS, develop metrics, and compile related reports.• Complete daily onboarding of new employees and all personnel actions for current team members.• Build HRIS onboarding templates, schedule management, documents and checklists, applications, position management, and personnel action forms.

● Design, develop, and implement business processes to achieve organization goals.● Update business processes to meet evolving needs.● Track and communicate status of business initiative projects to management.● Assist in making business decisions relating to system implementation, modification, maintenance, etc.● Develop and maintain business process documentations that will be used as reference for preparing test cases, training documents, etc.● Present data, analyses, and solutions to senior management.● Coordinate with cross-functional teams to develop business process requirements.Highlights► Saved over $1000/mo. in company cost by analyzing email hosting platform to reduce waste► Saved over $800/mo. in company cost by analyzing and evaluating multiple ATS's (Applicant Tracking Systems) and chose the most appropriate one► Developed manager handbook which created a systematic approach to management and reduced variation across the company► Developed CPA (Critical Point Audit) for executive level team to reduce variation and waste, and build accountability company wide

● Responsible for the overall operations including membership sales, personal training, and organization.● Work with the management team to develop and review Company goals and implement plans to achieve them.● Develop annual financial budgets for the Company and ensure performance to manage budget ours, expenses, and revenues● Develop, produce, maintain, and use KPI’s to proactively manage the business financials, monthly budget report, management metrics, analysis reports, and member experience dashboard● Insure delivery of an excellent member experience through staffing, training, systems, accountability, measurements, and purpose● Seek creative and innovative solutions that will enhance the member experience and increase profitability● Work with sales and PT team to develop and review monthly sales goals and other sales initiatives. Provide feedback and daily coaching on best practices and initiatives to drive the growth of theirs and the company’s business● Lead, coordinate, and prepare for appropriate internal meetings including: daily huddles, meetings, club walk-through with the AD and COO, and leadership training.Highlights► Lead a team of over 60 employees- 3 Managers- Over 60 Associates► Increased total club revenue by over $475,000 (48% over previous 10 months)- Membership revenue by over $186,000- Personal Training revenue by over $290, 000► Increased customer satisfaction by 46% in three months► Collaborated with software team, which increased employee production output by an average of 80% in less than six months► Developed operational strategies which increased overall productivity, accountability, and efficiency of all employees companywide

● Analyze week to date, period to date, and year to date sales, and develop action plans to drive top line sales● Analyze business trends; develop and implement plans to maximize sales and meet or exceed goals and objectives● Oversee the accountability for the operation of Department Managers ensuring maximum sales and profitability through merchandise, inventory expense control, human resource management, and managing operating costs and shrinkage● Ensure compliance with all policies and procedures through regular store management and staff meetings, audits, etc.● Ensure the individual and collective skills of the team are utilized effectively, and ensure a positive staff and customer experience● Motivate and inspire the management team to achieve store productivity goalsHighlights► Lead a team of over 30 employees- 3 Department Managers- 28 Sales Associates► Advanced the careers of multiple Department Managers and Sales Associates- 2 Department Managers promoted to Assistant Manager- 2 Sales Associates promoted to Department Manager► Increased “Beyond Orders” by 56%

Establish and maintain Guest Services, oversee and accountable for the operation of a department ensuring maximum sales and profitability through merchandise, inventory expense control, human resource management, and managing operating costs and shrinkage.•Ensure that each Guest receives outstanding Guest Service by providing a Guest friendly environment which includes greeting and acknowledging every Guest, maintaining outstanding standards, solid product knowledge and all other components of guest services•Analyze and measure business trends; develop and implement plans to maximize sales and meet or exceed goals and objectives•Control shrink, expenses, and payroll•Ensure appropriate merchandise stock levels, merchandise adjacency and presentations; signing, and assortment in all departments; ensure selling floor is adequately stocked•Comparison shop and report results; share information, and make appropriate price adjustments•Ensure compliance with all policies and procedures through regular store management and staff meetings, store walk-through and audits, etc.•Continually evaluate and react to performance issues and actively recruit hourly candidates

● Manage operations, staffing, and sales/profit goals of 9 stores.● Manage $2.8 Million of store revenue.● Ensure total compliance with all store operations policies and procedures including sales, scheduling, and inventory.● Sell merchandise following prescribed methods setting an example for sales associates and managers.● Hire, train, coach, and develop employees and managers.Highlights► Lead a team of over 75 employees- 5 District Managers- 10 Store Managers- Over 60 Sales Associates► Advanced the careers of multiple Store Managers and Sales Associates- 3 Store Managers promoted to District Manager- 10 Sales Associates promoted Store Manager► Successfully opened 2 new locations► Increased District revenue by an average of 13% per quarter over 8 consecutive quarters► Developed “Associate Success Key” which increased company profit margin as well as associate compensation companywide

•Manage the operations, staffing, and sales/profit goals in a Top 500 Military store•Manage work schedules within established budgets for optimal store coverage•Ensure total compliance with all store operations policies•Sell merchandise to customers by following prescribed selling methods•Manage the store's inventory with strict guidelines •Receive, check, and shelve all merchandise orders•Responsible for keeping store clean and uncluttered•Hire, train, motivate, and performance reviews of employees

•Demonstrate superior product knowledge in assisting customers•Answer product based questions using knowledge from training, merchandising bulletins, and other Company approved information•Sell merchandise and interact with customers according to company standards•Receive, check, and shelve merchandise; keep store clean and uncluttered•Complete customer transactions using POS register system •Perform register store open/close functions and bank deposits

•Increase company revenue through specific sales and marketing techniques•Design advertisements, brochures, and mail pieces•Conduct consultations and assessments •Manage the sessions and dues of all trainers

•Recruit, hire, develop, train, and supervise qualified Sales and Training staff•Oversee, develop, and motivate inside sales staff•Manage revenue streams for memberships, retail, and personal training sales•Promote additional revenue enhancement from membership dues with new and current members and develop and implement programs to increase member usage •Implement local and corporate sales and marketing initiatives while consistently and efficiently achieving personal sales quotas •Supervise activities to manage and control key operating expenses •Maintain an excellent level of service that will increase our member satisfaction •Ensure that all equipment is safe, properly maintained, and functioning correctly

•Increase profitability by expanding clientele for Senior Loan Officers•Study and review market trends to educate new and existing clients