Brian Johnson Email & Phone Number

Los Angeles, California, Us

Our intelligent technology learns consumers' unique health needs and engagement preferences for meaningful 1:1 and 1:many two-way-SMS interactions leveraging NLU (Natural Language Understanding), Behavioral Science, and A.I. to activate multicultural and multilingual healthcare population interactions at scale.

Overland Park, Ks, Us

Leads a high-performance team of subject matter experts to bring cashless FinTech and mobile application solutions to geographically defined enterprise-level ecosystems and facilities including theme parks, concert venues, festivals, sports arenas, entertainment centers, and cruise ships. Serves as an advocate for digital transformation and the CORE Cashless Paydia line of products and services by leveraging industry best practices and directing the evolution of the Paydia product development and platform functionality necessary for our client’s success.Maintains a trusted advisor relationship with key executive stakeholders of North American and international clients, including Disney, Sea World, Royal Caribbean, Carnival Cruise Lines, and SELA while using technological expertise and strategy related to industry trends and important market developments to help Paydia and Paydia Labs provide innovative value-added solutions for the global markets we serve.

Kansas City, Missouri, Us

Recruited to assess business units and drive strategies to correct deficiencies and maximize efficiency for the second most populous county in Missouri. Manages security technology, including access technology infrastructure; directs inmate re-entry programs and leads professionals in the Health Services and Behavioral Health Units, Detention Operations and technology stakeholders to monitor, analyze, evaluate and report on policy compliance and strategic alignment.

First Call provides clinical, educational and prevention services to individuals and families in the Greater Kansas City area impacted by alcohol and drug addiction. The agency also operates a 24-hour, seven days a week crisis call hotline (816-361-5900). Founded in 1958, First Call is a key catalyst for building capacity among 400+ Greater Kansas City area substance abuse, health care, behavioral health and support providers. It is the mission of First Call to reduce the impactof alcohol, drugs and addiction by providing quality resources to individuals, families and the community.

Overland Park, Ks, Us

Led a team of directors including Software Development Director, Manufacturing Director, Director of Sales and Marketing, and Administration Manager, in the management of newly acquired business and data assets, to provide executive leadership in corporate headquarters.

Kansas City, Missouri, Us

Appointed by the County Executive of Jackson County, Missouri to Community Advisory Committee, charged with screening potential HCF board candidates, ratifying the selection of new board members and providing an annual review of HCF’s progress to appointing authorities and the general public.

Kansas City, Missouri, Us

Selected to direct recently reorganized departments, steering 100+ staff, including 3 Deputy Directors and 2 Managers, and managing a $7.5M budget. Provided strategic and tactical leadership to drive customer-focused services and gain support from internal stakeholders for major technological change initiatives. Coordinated all department communications, reports, and presentations to the public, community constituents and business leaders, service and professional organizations, state and local governmental officials, and corporate property tax representatives.Notable Achievements: • Performed in-depth assessments of operational departments, assumed control, correcting operational deficiencies, then returned leadership back to the department’s original director.• Rebranded the department as the county’s flagship division for quality service and productivity by developing and implementing procedures, administrative policies, and requirements for an internal training program that significantly increased efficiency and performance.• Saved $1.2M in annual costs by reorganizing multiple departments to meet financial goals, resulting in a 25% reallocation of staff and streamlining business processes that improved quality of service to 675K+ constituents.• Delivered cost-saving measures that eliminated waste and unfunded requests, and developed and implemented internal controls that reduced opportunities for mismanagement.• Increased daily property assessment outputs by 400% and overall administrative staff proficiency by 53%.

Kansas City, Missouri, Us

Recruited to leverage business acumen and technology expertise to lead complex IT and organizational change projects. Managed strategic, top-down projects in a cross-functional environment, while providing oversight and coordinating projects. Trained and coached process owners, managers and project teams, ensuring timely project completion with expected results.Notable Achievements:• Delivered significant change management, leading in numerous process improvement initiatives, including:o Acted as the change agent to instill a continuous improvement culture and project management discipline.o Implemented standardized project management methodologies, facilitating business case development, micro-project management and executive sponsorship of major projects.o Developed an IT data warehouse model.o Developed project implementation best practices, including scope identification, project planning, and cost and resource management.o Initiated post-implementation project reviews, including documenting best practices and lessons learned for project archives.o Participated in interdepartmental teams to design/implement a continuous process improvement methodology.• Transformed government units to business-minded thinking, reducing costs and maximizing efficiency.• Initiated and participated in business case development and prioritization of technology and business process focused projects.• Developed and implemented PMP-based project management methodologies, resulting in greater consistency, standardization, and adherence to best practices.• Collaborated extensively with the COO, CAO, CTO and County Executive to transform the workplace culture to collaboration and empowerment, increasing productivity by 405%, while overcoming staff reductions and a related plunge in morale due to the recession of 2008.• Rapidly overcame resistance to the development and implementation of a new financial accounting (Payroll/HR) system for 2,500+ employees.

Launched, led and successfully sold a SaaS technology startup that grew to a successful organization realizing a lucrative horizontal acquisition.

Fintech Markets And Blockchain Integrations

Bachelor Of Arts - Ba, English Literature (British And Commonwealth)

Lower School