Brian Jonah Email & Phone Number

Nevada City, Ca, Us

Lagos State, Nigeria

Telserve Networks is an Internet service provider, that offers fiber optic network services in Nigeria. • Provided technical support for telecom infrastructure including Fiber Optic and wireless Network.• Deployed and maintained LAN infrastructure, managed cabling, wireless connectivity, and network equipment to ensure optimal performance, security, and availability.• Manage Telserve internet customers, work with the technical team to setup and configure internet network.• Assisted in network maintenance and troubleshooting to ensure uninterrupted service delivery.• Collaborated with cross-functional teams to deploy new technologies and improve service.

Kigali, Rwanda

Providing IT consultancy services to businesses, designing WAN/LAN networks and building websites.• Provided software maintenance, software upgrades and troubleshooting.• Provided Help Desk based IT phone support to end-users for a web hosting firm, including troubleshooting, server support and migrating websites.• Involved in installation and implementation of third-party software and system upgrades.• Wireless & LAN configuration and setup.• Build websites for businesses in HTML, PHP and WordPress.• Provided comprehensive IT consulting services to small and medium-sized businesses across various industries.• Ensured website materials is up to date for (Net-Trix Solution Limited, Telserve Networks, E-City Hub, Signa Limited Rwanda, Pinnacle Gardens Kigali and Sanitas Rwanda).

Kigali, Rwanda

I worked on The Privatization of Rwanda’s Fertilizer Import and Distribution system (PReFER) a USAID project implemented by IFDC in collaboration with the Ministry of Agriculture for smallholder farmers to have access to affordable subsidized fertilizer and other agro- inputs using mFarms mobile app for data capturing, while tracking the distribution and sales of subsidized fertilizers and seeds. • Managed office network infrastructure, including configuration, maintenance, and troubleshooting of routers, switches, and wireless access points.• Administered server systems, overseeing installation, configuration, and maintenance of servers (Windows Server) to ensure optimal performance and security.• Installed and configured computers and end-user applications, ensuring compatibility and functionality.• Managed mobile device configurations and provided support for various operating systems (Windows, iOS, Android).• Assisted with the implementation of the Privatization of Rwanda’s Fertilizer Import and Distribution system (PReFER) project funded by USAID in collaboration with the Rwanda Ministry of Agriculture.• Worked a team responsible for developing the mFarms mobile app and web platform for data capture, tracking, and reporting on the distribution and sales of subsidized fertilizers and seeds.• Facilitated access to subsidized fertilizer and agro-inputs for smallholder farmers through the utilization of the mFarms mobile app for data capture, tracking distribution, and sales of subsidized fertilizers and seeds.• Conducted training sessions for data collectors and extension agents on the use of the mFarms app and provided ongoing technical support.• Managed database updates and ensured accuracy of information related to fertilizer distribution and sales.

Rwanda

Worked on The Privatization of Rwanda’s Fertilizer Import and Distribution system (PReFER) a USAID project implemented by IFDC in collaboration with the Ministry of Agriculture for smallholder farmers to have access to affordable fertilizer and other agro- input using an e-voucher system for data capturing.• Used ICT tools to disseminate agricultural information and data among smallholder farmers, agro dealers and extension agents.• Managed farmer e-voucher system that MINAGRI used to administer the payment and reimbursement procedures for farmers purchasing subsidized fertilizer from agro-dealers.• Updated database of registered farmers and directory of agro dealers in selected districts in Rwanda.• Coordinated with a software company for the upgrade of the voucher system to meet MINIGRI agriculture development requirements.• Working with partners on the Implementation of new technologies that improved the collection of farmer & extension agent data, while reducing fraudulent vouchers collected by field staff.• I supported MINIAGRI and IFDC on how the voucher system will function and reequipments needed for data collection.• Identifying and bring on board agro dealers and extension agents fertilizer sales and distribution to smallholder farmers.• Audit of the voucher database and improvement of data quality.• Managed data and create new users into information system to access and capture farmers/agro dealers data using handheld scanners.• Updated e-voucher system software and database on Unitech handheld terminals for data capturing.• Maintain data integrity, analyze and cleansing of large data on system server.• Maintained organizations fertilizer sales and stock data, tracking of fertilizer distribution for management and stake holders.

Kigali, Rwanda

I managed the computer system at Custom Media, maintained the network. I providedhelpdesk support to end-users, troubleshooting of system issues, documenting helpdeskresolutions and maintaining equipment inventory lists. My job also involved consultingwith management on cutting age technology that can deliver data to users/costumers ontime as well as updating their online news website.

Bachelor Of Applied Science (Basc), Computer Science

International Baccalaureate

Activities and Societies: Basketball Team