Brian Point Email & Phone Number

Kansas City, MO, US

• XDR Subject Matter Expert (SME) - Provided expert-level technical expertise, guidance, and education of SentinelOne XDR to both internal and external customers, understanding their needs, setting strategic direction.
• Conducted audits of customer environments that integrated the principles of NIST Cyber Security Framework (CSF), ISO-27001, and other regulatory and legislative compliance frameworks; Presented findings and recommend.
• Partnered with vendors to troubleshoot, resolve complex technical problems, identify and implement enhancements, and guide improvements within customer environments to improve their security posture.
• Collaborated with Senior Security Engineers and other team members to provide Tier I / Tier II support for SentinelOne, CrowdStrike, Carbon Black, Tanium and Thinkst Canary to help meet customer needs.
• Mentored junior team members and contribute to a positive, supportive work environment.
• Provided a detail-oriented approach to resolving technical issues for customers with varying levels of technical expertise to ensure accuracy and completeness.

Jacksonville, FL, US

• Review hourly, daily, and weekly security information reports to identify anomalous or potentially malicious behavior present in system event logs.
• Take ownership and work to remediation “Offenses” generated within IBM Qradar SIEM and events forwarded to the "Information Security” mailbox.
• Perform near real-time digital investigations, in response to alerts and reports generated by threat and security monitoring software, to determine whether targeted systems have been compromised.
• Perform vulnerability assessment scans to identify missing: operating system security updates, third-party application patches, or insecure configuration vulnerabilities.
• Generate and publish daily, weekly, and monthly reports that illustrate the effectiveness of endpoint protection controls or that identify needed areas of improvement.
• Perform administrative duties for Splunk Phantom, Lastline and FireEye security appliances housed in both primary and offsite datacenters. This often requires implementation of project management methods and.

Jacksonville, FL, US

• Coordinated with Information Security Officers to establish a rolling schedule for including operating system security updates and critical patches within production images; This increased endpoint availability after a.
• Supported Information Security Officers as a subject matter expert to provide direct assistance with the rollout of BitLocker (Windows 10) for 15+ current and legacy mobile computer models. This groundwork directly.
• Managed hardware driver repository for 80+ desktop, laptop and tablet models; Reduced driver repository storage requirements by 40%. Responsible for coordinating with Information Security Officers to address device.
• Revised and implemented procedures for maintaining and rolling out zero-touch image deployment in production for Windows 7, Windows 8.1 and Windows 10 that decreased development-to-production time by three days.
• Organized and communicated to department managers revisions to the image and software deployment process that increased flexibility and created a universal work flow to support Microsoft Windows 7, Windows 8.1 and.
• Scheduled training for and instructed more than 30+ Technology Support Technicians and Customer Support Technicians for Gwinnett County Public Schools in the use of Symantec Altiris™ Client Management Suite.

Jacksonville, FL, US

• Led, trained and managed a four-member team on an eight-month project deploying new hardware and supporting personnel at 15+ maintenance facility and transportation depots across Gwinnett County.
• Collaborated with Senior System Administrators to develop and implement customized procedures for data/user profile migration from Windows XP to Windows 7 for 120+ central office administrative staff, management and.
• Partnered with fleet maintenance management, technicians, and hardware vendors to source a Windows 7 compatible USB-to-serial adapter. This translated to saving hundreds of dollars by allowing maintenance technicians.

Jacksonville, FL, US

• Researched the various desktop and laptop models used in production and created a bootable USB drive containing multiple BIOS/Firmware version updates. This translated to a direct cost reduction by significantly.
• Provided on-site warranty repair and installation of servers, desktops, laptops, and printers and helped drive profits by keeping parts-per-work order at or below margins.

Hilliard, OH, US

• Diagnosed, evaluated and serviced desktops and laptops as well as provided hardware and software consultation for gaming, productivity and general use.
• Partnered with sales team to provide technical advice and training for customers.

Bachelor Of Science (B.S.), Information Technology – Enterprise Systems

Associate Of Science (A.S.), Computer Science