Summary: The goal of the Advocate Strategy practice is to provide client CIO’s strategies, methods and tools enabling maximum operational efficiency and technology financial performance.  Achievementso Built go to market Strategy offering for Service Delivery effortso Hired and assembled highly capable team of professionals (operations, data and data analytics SME’s)o Created applicable assets and library of knowledgeo Formed/managed relationships and partnerships with multiple organizations (Ex. Servicenow, Apptio, Oracle, Equinix, ISG)o Built pipeline of $1.5M is 1st QTR of 2018 Responsibilities Summaryo Develop Strategy Practice plano Go to market strategyo Financial planningo Develop Practice solutions offeringso Develop and manage all operational aspects of the Strategy Practiceo Educate and enable internal go to market team o Develop and maintain “trusted advisor” relationships with C-level client executiveso Provide strategic thought leadership to client C-level executiveso Provide thought leadership and solutions achieving IT operational excellenceo Provide business driven technology and management solutions based on empirical datao Create strategic roadmaps and tactical plans to achieve management and transformational goals incorporating all aspects of technical operationso Provide solutions to enhance/reduce operational run expenditures enabling transformational technology investmentso Responsible for all program planning, finance and staffing for client programs

Summary: Advise and provide operational/development technology solutions for strategic client executives Achievementso Delivered over $5M in technical services in last year of tenure with one client consisting of operational solutions, custom developed solutions, and pre-packaged solutions (Servicenow, SalesForce, Oracle, etc.)o Achieved an average of 20% efficiency gain and cost savings through implementation of enhanced processes and methodologies (delivering more with less and expedited go to market timeframes)o Managed team of over 100 technology professionals (managers, PM’s, engineers, developers, DBA’s, service desk, QA, etc.)o Created new go to market operations offering incorporating technology, process and methodso Created managed service offering o Managed multiple vendor and partner relationships (internal and customer)o Hired as contractor, after two months of service, hired as FTE and moved to director role Responsibility Summaryo Provide strategic thought leadership to client C – level and VP’s focusing on business valueo Provide business driven technology solutionso Oversee and provide leadership to engaged resources across client IT ecosystem (development, operations, PMO, etc.)o Currently providing executive leadership to global enterprise clients (projects and resources)o Responsible for all program planning, finance and staffingo Responsible for the creation of go to market Service Delivery methodology and Managed Service Offeringso Responsible for internal delivery and operational innovation o Responsible for creating new go to market offerings, supporting assets, sales, and talent acquisition

Summary: Advise C-level and senior business and IT management on technology-as-a-business methodology and implementation Achievementso Delivered between $5M and 10M in services annuallyo Project scope included but not limited to ITSM, ITOM, automation, HA, DR, data center operations, data center rationalization, consolidation and build, virtualization, cloud strategy and implementation, SLA/SLO definition, KPI and CSF creation, IT governance, and custom developed solutionso Created new service offerings encompassing all aspects of technology operationso Built offshore capability improving project margins by approximately 30% on projects leveragedo Hired as principal consultant, promoted to director for all delivery after one year of tenure Responsibilitieso Strategize with client stakeholders in defining short- and long-term goals to optimize investments.o Responsible for P&L, revenue, growth, sales and executive management of Delivery Tower, creation of the Evergreen off-shore offering for delivery and continuing services. o Creation of Evergreen’s Service Delivery implementation and operationalization methodologyo Provide executive level strategy for client base (IT to business strategy) o Provide executive level program leadership for client baseo Responsible for staffing (acquisition and termination) and associate development

Summary: Delivered projects for C-level and senior management clients within Fortune 1000 across all industries focusing on data center technologies/operations, ITSM, ITOM, BSM, ITFM. Achievementso Delivered projects ranging from $1M to $30M across industry verticals o Project scope included all aspects of the technology delivery and operations o Sold and delivered over $7M in new services at existing client during last year of tenureo As DCTO operations lead, increased chargeability by 20%o Created new partnerships with multiple vendors (HP, BMC, Servicenow, CISCO, VMWare, etc.)o Started career with Accenture as entry level Consultant, was promoted early on two occasions Responsibilities o Responsible for creating new go to market offerings, supporting assets, sales, and talent acquisitiono Responsibility for overall group performanceo Responsible for developing and maintaining client relationships in the Fortune 500 market o Responsible for overall infrastructure architecture o Responsible for the implementation and operationalization of new infrastructureo Responsible for all program planning and staffingo Responsible for all custom development activities through the service delivery life cycle o Responsible for support designo Responsible for support teams (both onshore and offshore)o Defined and ensured that appropriate performance metrics were being delivered and that metrics in support of the SLA’s, SLO’s, KPI’s and CSF’s were being delivered to the customer (business) stakeholders