Customer Success Operations Manager
Feb 2022 - Nov 2023
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Brian Slater Email & Phone Number
Brian Slater has a total of 30 years in the IT industry. During this time, he has gained extensive experience in successfully deploying, upgrading and managing all aspects of IT Service Management.
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@dzerefos.com
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Role
Brian Slater has a total of 30 years in the IT industry. During this time, he has gained extensive experience in successfully deploying, upgrading and managing all aspects of IT Service Management.
Location
Greater Dublin, Ireland
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Brian Slater is listed as Brian Slater has a total of 30 years in the IT industry. During this time, he has gained extensive experience in successfully deploying, upgrading and managing all aspects of IT Service Management. based in Greater Dublin, Ireland. AeroLeads shows a work email signal at dzerefos.com and a matched LinkedIn profile for Brian Slater.
Brian Slater previously worked as Customer Success Operations Manager at Ignitetech and IT Manager, Technology Integration Specialist, ICT, Robotics and Design Thinking Teacher at Lebone Ii College. Brian Slater holds Bachelor Of Comm, Business/Commerce, General from University Of The Witwatersrand.
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{first}@dzerefos.com
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Profile bio
About Brian Slater
🌐 Professional Overview:As an experienced IT professional, I specialize in System Administration and IT Service Management, leveraging my extensive knowledge in Cloud Computing and Automation to streamline processes and enhance system efficiency. My expertise extends to a diverse range of tools and technologies that are pivotal in today's digital landscape.🛠️ Technical Proficiencies:System Administration & IT Service Management: Profound understanding of system architecture and maintenance, ensuring optimal performance and reliability.Cloud Computing: Skilled in deploying and managing cloud-based solutions, with a focus on scalability and security.Automation: Expertise in automating repetitive tasks, reducing manual effort and increasing accuracy.Project Management: Proven track record in leading and executing complex IT projects, ensuring timely delivery and adherence to quality standards.🔧 Tools & Technologies:Jira & Smartsheet: Proficient in using these tools for project tracking and management, ensuring smooth workflow and efficient task allocation.ChatGPT & Zendesk: Utilize advanced AI chat interfaces and customer service tools to enhance user interaction and support.Slack & Zapier: Effective in team communication and automating workflows between different apps and services.Google Sheets & Salesforce.com: Skilled in data management and CRM, harnessing the power of these platforms for business development and client management.APIs & Integrated Systems: Adept in integrating various applications and systems using APIs to create seamless and efficient business processes.💡 Strategic Impact:My approach is centered around leveraging technology to drive business growth and operational excellence. I am committed to staying at the forefront of technological advancements, continuously refining my skills to meet the evolving demands of the IT landscape.🌟 Aspirations:I am seeking opportunities to contribute my skills in System Administration, Cloud Computing, and Automation to a forward-thinking organization. My goal is to be part of a team where innovation, efficiency, and continuous improvement are at the core of its operations.🔗 Let's Connect:Feel free to connect with me for collaboration, opportunities, or to exchange insights on the latest trends in IT and technology.
Listed skills include Educational Technology, Mobile Devices, Teaching, Curriculum Design, and 4 others.
2 roles
Brian Slater work experience
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It Manager, Technology Integration Specialist, Ict, Robotics And Design Thinking Teacher
IT Manager, Google Workspace and Chromebook administrator and in the primary school as the specialist IT and Robotics teacher. In addition, he administers Microsoft 365 and the Moodle learning management system. He has a total of 10 years experience as an IT manager in a school environment.In his role as IT manager, he has successfully applied Wi-Fi network upgrades, increased Internet bandwidth, managed Windows Server deployments and integrated Google Workspace into the on-premises Active Directory. Moodle and Office 365 were also deployed and are now in daily use by students and staff.During his 15-year teaching career he has taught Information Technology from Grade 1 to Matric and CAT from Grade 10 to Matric. For the last 9 years he has been responsible for implementing an innovative curriculum integrating Google Workspace, Scratch and Code.org coding, Lego Mindstorms EV3 and Spike Prime robots and Arduino microcontrollers. The learning and teaching environment that he has created is inclusive, imaginative, and contemporary with 21st century skills and the fourth industrial revolution. In addition, he supports colleagues to enhance daily integration of EdTech in their teaching.Before teaching he worked for 14 years in the IT industry which enables him to bring a unique perspective to education. Brian is a true lifelong learner and is currently completing his PGCE.
Jan 2012 - Nov 2021
1 education record
Brian Slater education
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What is Brian Slater's role at their current company?
Brian Slater is listed as Brian Slater has a total of 30 years in the IT industry. During this time, he has gained extensive experience in successfully deploying, upgrading and managing all aspects of IT Service Management..
What is Brian Slater's email address?
AeroLeads has found 1 work email signal at @dzerefos.com for Brian Slater.
Where is Brian Slater based?
Brian Slater is based in Greater Dublin, Ireland.
What companies has Brian Slater worked for?
Brian Slater has worked for Ignitetech and Lebone Ii College.
How can I contact Brian Slater?
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What schools did Brian Slater attend?
Brian Slater holds Bachelor Of Comm, Business/Commerce, General from University Of The Witwatersrand.
What skills is Brian Slater known for?
Brian Slater is listed with skills including Educational Technology, Mobile Devices, Teaching, Curriculum Design, Curriculum Development, Classroom, Staff Development, and Teacher Training.
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