Developed and analyzed wellness strategies/initiatives for Cigna clients, leading to improved health outcomes and cost savings.• Assisted senior management as a team lead in monitoring and evaluating the effectiveness of wellness strategies, leveraging analytics to develop actionable insights that improved customer satisfaction and program engagement. • Assessed the effectiveness of population health programs directed toward overall wellness and disease management, providing data-driven recommendations for program improvements, resulting in enhanced service delivery and cost savings. • Collected, analyzed, and interpreted health data using visualization tools to identify trends and improve health outcomes, driving key initiatives for wellness and population health management. • Translated clinical team needs into analytic deliverables, including reports and dashboards, to support decision-making for leadership while applying population health principles.• Collaborated closely with clinical leadership and stakeholders to align health strategies with population health goals, ensuring data and clinical insights were actionable and relevant to operational needs of clients and health care systems across the United States.• Conducted inbound and outbound wellness calls, providing education on nutrition, exercise, and stress management, empowering customers to make sustainable lifestyle changes. • Conducted quality control audits by reviewing health coaching calls, ensuring staff adherence to protocols set by senior management developed by lead analyst team.

Partnered with Eastman Chemical plant employees through population health initiatives.• Developed population health programs and wellness coaching for Eastman employees, offering insights and support which led to improved health outcomes and engagement. • Collaborated with stakeholders and specialists to design wellness programs that addressed specific health needs, identifying opportunities for quality improvement. • Provided actionable insights to leadership on program effectiveness through data collection, analysis, and reporting to show performance of health coaching product to the client.• Collaborated with stakeholders and to design wellness programs that addressed specific health needs, identifying opportunities for quality improvement.• Collaborated with specialists for Eastman on alternative payment models, focusing on cost control and enhanced care quality.• Developed personalized health plans tailored to employees’ unique dietary requirements and health goals, enhancing disease management outcomes.• Created and distributed promotional materials for Cigna services, enhancing engagement through social media and internal channels.

Analyzed data for healthcare system to make informed decisions based on cost savings while providing exceptional health care to the local community.• Conducted health data analysis and interpreted outcomes to develop targeted nutrition programs that addressed disparities in population health for both Medicare and Medicaid recipients. • Evaluated health interventions for patients with chronic conditions, providing insights that led to improvements in health outcomes and cost reductions.• Participated in cross-functional initiatives, collaborating with healthcare providers to ensure alignment between clinical strategies and patient health needs.• Generated reports and insights to guide leadership in making informed decisions on care delivery models and wellness strategies.

Managed Kingsport LA Weight Loss store with multiple employees. Completed initial first consult and developed a custom diet program to meet each individuals needs.• Proactive in bringing in new clients to the center as well as seeking referrals through physicians and other area businesses.• Developed business strategies to increase store dollars that were brought in. In charge of all marketing and sales tactics for organizational performance.• Increased sales by 30% within the first 2 months as center manager.

Developed strategic business tactics to raise profit for The IJ Company with commercial food sales.• Sold food to commercial businesses for restaurants to sale for retail purposes.• Developed a relationship with customers to help restaurant owners increase their food sales based on marketing tactics.• Marketed and sold to a territory which had annual total sales of over two million dollars.• Created food menu’s for local restaurants and organizations to develop new ideas and new creative alternatives to their traditional style menus.