Brian Dokter Email & Phone Number

Greater Grand Rapids, Michigan Area

As Technical Consultant perform the following tasks:• Work with clients to understand their business processes and then proceed with them and other Velosio consultants to plan, coordinate and implement new software solutions to meet and exceed their needs. • Work with the Sales Team to identify sales strategies, prepare presentation and setup up demos in virtual machines, stand-alone servers or the cloud • Work with clients to implement, upgrade, customize, train and troubleshoot and fix Dynamics ERP Solutions (Dynamics SL, Dynamics GP and Dynamics 365 for Financials). • Work with clients to install, upgrade or troubleshoot Dynamics CRM including configuring ADFS, implementing customizations and configuring security. • Develop stand alone reports and reports for the Dynamics Solutions using Crystal Reports, SSRS and Power BI. • Plan, install, configure and develop Maintenance Plans; including backups; for SQL Server on customer’s servers. • Provision, configure and manage MS Office 365 for customers. • Install and maintain a Hyper-V virtual network for internal development and program demonstrations. • Develop hardware requirements for new hardware, find and evaluate options and procure the hardware while meeting budgets. • Develop system documentation and training materials for new implementations

Caledonia, Mi

When I started I mostly was writing reports using Crystal Reports and MS SSRS, and doing some light development. I assisted in keeping the major systems running, trouble shooting and fixing problems, upgrading the systems and improving process flows. I also maintained data integration between systems. Some times I worked on the projects on my own, some times I was on multi-functional teams and other times I was the project manager. The tools I used most often are T-SQL (MS SQL Server Management Studio), Excel and VBA. I also:• Administered MS Dynamics SL system, including trouble shooting, security, customizing screens and process improvements.• Administered AgilityCMS Catalog Management System, including upgrades, troubleshooting, data imports and process improvements.• Administered MS Sharepoint 2007 intranet site, including backups, new page and site development and developing workflows.• Worked with team to implement ActiveCatalog Web Store.• Administered ActiveCatalog Web Store, including , including troubleshooting, xml data and price imports, security maintenance and process improvements.• Designed company Product Technical Data database using MS SQL 2005, import technical data from spreadsheets using MS SQL Services Integration Services 2005.• Developed and maintained report using Crystal Reports, MS SQL Reporting Services and MS Excel from data in MS SQL 2005 Databases, Sharepoint Lists and flat files.•Acted as the Backup Network Administrator, Database Administrator, Application Developer, CRM Administrator and Systems Analyst.•Managed projects using ProjectLibre (open source) and Trello (web based) software.

Greater Grand Rapids, Michigan Area

A fun challenge at Axios was that it operates multiple remote locations, and they were moved often based on the business requirements. That involved installing the cabling and providing connectivity. Other tasks include:• Administer a fourteen server, multiple location Windows 2000 and Windows 2003 network• Administer 3 company wide databases (MS SQL 2000 and IBM UniData)• Administer Citrix client/server and thin client network• Provide new employee training on company network usage and policy• Train users on new and upgraded software• Write reports using Crystal Reports Ver XI and mvQuery from data in Microsoft SQL 2000, and IBM UniData • Develop Window and web based software solutions using Microsoft Visual Studio .NET• Install, repair and maintain computer and network hardware

This was a job I did after hours. I planed and installed new Windows 2000 network for a start-up law firm, including installing the network cables and the building and installing the server and workstations.I also maintained the network and provide help desk support on an on-call basis.

•Establish Environmental Health and Safety Program for a 4500 student campus •Design and implement a MS Access database to track and provide health data on 3000 chemicals •Train professors, staff and students on a variety of safety subjects•Consult with campus officials on building designs to ensure that safety equipment is included •Work with Campus Environmental Health and Safety Committee on campus safety policy •Design and provide safety training using multi-media presentation tools •Design and build safety related web pages •Serve as Radiation and Chemical Safety Officer •Worked with Windows 95 and Windows 98, HTML, MS Word, MS Excel, MS PowerPoint and MS Access

What I remember best about this position was the time working with the state legislation and regulators re-writing environmental laws and regulations. It was an honor to work with a team with so many state and industry people that wanted to make the state regulations better. In addition I was able to manage projects with million dollar budgets, teach staff and clients and bring the internet into the business for the first time! Here are some more tasks I performed:•Provided tracking, administration, and scheduling for site characterization and remedial projects •Collaborated with teams of scientists, engineers, and technicians and their customers to maintain compliance with local, state, and federal health and safety and environment regulations •Conducted regulatory, health and safety (HAZWOPER) and DOT hazardous materials training •Managed Superior's Western District health and safety program, implementing and enforcing policies and procedures, and providing training •Served on the Department of Environmental Quality, Underground Storage Tank Division's Stakeholder's Workgroup. Named by State Senator V. Ehlers to a MUSTFA Legislative Working Group •Chosen to serve on a blue ribbon legislative panel made up of three state senators, three state representatives and three members of the general public •Worked with Windows 3.1, Windows 95, MS Word, MS Excel, MS PowerPoint and MS Project

I was hired to help the environmental practice group attorneys with technical details. They hired me based on my past positions and my ability to interact with state regulators. •Advised attorneys in the practice group on technical matters •Assisted clients in maintaining compliance with state and federal environmental regulations •Act as a liaison between the attorneys and environmental consultants •Prepared site drawings using Generic CAD•Worked with MS DOS, Word Perfect and Quattro Pro

Sioux Center, Ia

Sioux-Preme Packing Co. is a hog processing plant. They have their own water supply and treat all of their own waste water. I became a licensed water and waste water treatment operator and performed all the testing and reporting that was required by the state. I also ran chemical and biological quality control test for Sioux-Preme and outside customers.•Directed all lab operations •Operated the plant’s waste water treatment system •Performed the required sampling and analysis to maintain compliance •Wrote and implemented the Employee and Community Right-to-Know •Wrote Macro for Lotus 123 to calculate, store and report laboratory results

Orange City, Ia

When I started there was no aerosol production line, but they had the equipment on order. I had to formulate the paint that would be used for production. The aerosol paint was sold in both the company stores and to industrial customers for touch up applications.• Lead research chemist for the aerosol plant • Formulated industrial coatings • Served as the recycling coordinator for off-spec material.

Sioux Center, Ia

The laboratory was already established when I started and was mainly used for its own quality control or for its own customers. The lab only provided a small number of basic tests. During my term as the lab manager I tripled the number of available tests and developed more outside customers.• Analyzed feed, water, and wastewater samples • Responsible for quality control, lab safety and marketing. • Wrote Basic program for an Apple IIe to calculate, store and report laboratory results