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Brian Duffy Email & Phone Number

Senior Vice President, Customer and Operational Excellence at Fechheimer
Location: Cincinnati, Ohio, United States 8 work roles 1 school
1 work email found @fechheimer.com 5 phones found area 513 and 270 LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email · 5 phones

Work email b****@fechheimer.com
Direct phone (513) ***-****
LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
Fechheimer
Role
Senior Vice President, Customer and Operational Excellence
Location
Cincinnati, Ohio, United States
Company size
190 employees

Who is Brian Duffy? Overview

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Quick answer

Brian Duffy is listed as Senior Vice President, Customer and Operational Excellence at Fechheimer, a company with 190 employees, based in Cincinnati, Ohio, United States. AeroLeads shows a work email signal at fechheimer.com, phone signal with area code 513, 270, and a matched LinkedIn profile for Brian Duffy.

Brian Duffy previously worked as Senior Vice President, Customer Experience at Fechheimer and Vice President of Customer Service at Fechheimer. Brian Duffy holds Business Management from University Of Cincinnati.

Company email context

Email format at Fechheimer

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{first_initial}{last}@fechheimer.com
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AeroLeads found 1 current-domain work email signal for Brian Duffy. Compare company email patterns before reaching out.

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Profile bio

About Brian Duffy

I am a passionate leader with over 10 years of executive operations management experience in a Berkshire Hathaway company. As the Senior Vice President of Customer Experience at Fechheimer, I lead our customer service, sales support, and distribution center operations. Additionally, I serve as a member of the executive team responsible for establishing and leading the charge to meet the organization's growth, strategic, and financial goals.I am passionate about customers, people, and culture - I am proudly a founding member and leader of the FechForward committee, responsible for driving forward culture and employee engagement, culminating in Fechheimer being awarded a 2022 & 2023 Top Workplaces award. In addition to being a Lean Six Sigma and Project Management certified professional, my core competencies include crafting amazing customer experiences, executive leadership, project management, driving operational excellence, leading cross-functional teams, and implementing organization-wide initiatives.My passion, with the support of my team and our strong internal partners, is to deliver exceptional experience, value, and satisfaction to our customers.

Listed skills include Team Building, Customer Service, Management, Sales Management, and 28 others.

Current workplace

Brian Duffy's current company

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Fechheimer
Fechheimer
Senior Vice President, Customer and Operational Excellence
Cincinnati, OH, US
Website
fechheimer.com
Employees
190
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Company profile
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8 roles · 28 years

Brian Duffy work experience

A career timeline built from the work history available for this profile.

Senior Vice President, Customer And Operational Excellence

Fechheimer

Cincinnati, OH, US

Senior Vice President, Customer Experience

Current
Fechheimer

Cincinnati, Ohio, US

  • As Senior Vice President of Customer Experience, I oversee all customer focusing operations, including; Pricing, Customer Service, Data Entry, Returns, Sales Support, and Distribution Center operations. Key.
  • Member of the senior management team responsible for establishing and leading the charge to meet the organization's growth, strategic, and financial goals.
  • Senior project leader and management representative of the steering committee for organization-wide launches of Microsoft Dynamics AX and then Dynamics365.
  • Founding member and leader of the FechForward committee, responsible for driving forward culture and employee engagement, culminating in Fechheimer being awarded the 2022 & 2023 Top Workplaces award.
  • Launched a Net Promoter Score (NPS) program and immediately drove up our already high NPS by over 25%.
  • Designed, implemented, and created programs to track key performance metrics (KPI’s) for all customer-related functions.
Mar 2024 - Present

Vice President Of Customer Service

Fechheimer

Cincinnati, Ohio, US

2015 - Apr 2024

Director Of Customer Relations

Fechheimer

Cincinnati, Ohio, US

Jan 2012 - Dec 2014

Customer Service Manager

Fechheimer

Cincinnati, Ohio, US

Nov 2003 - Dec 2011

Sales & Retail Operations

Fechheimer

Cincinnati, Ohio, US

Feb 1999 - Oct 2003

Business Owner

Current
The Hocking Hills Caboose
  • Acquired the property and business in 2015 and took a 3-month break from operating the business to do a full assessment of the property, business, operations, and marketing efforts. The 3-month assessment netted a.
  • Complete redesign of The Hocking Hills Caboose guest experience
  • Complete rebranding of The Hocking Hills Caboose and a new website
  • Complete interior and exterior remodel of the property
  • Launch of social media on Facebook and Instagram, now with thousands of followers.
  • Features in Cincy Refined, Ohio Magazine, Ohio Annual Travel Guide, Chicago Parent Magazine, Country Living, Southern Living, Dayton Daily News, Hocking Hills Guidebook, and many more
Jan 2015 - Present

Staffing Coordinator

Trak Group

Cincinnati, Ohio, US

1998 - 1999 ~1 yr
Team & coworkers

Colleagues at Fechheimer

Other employees you can reach at fechheimer.com. View company contacts for 190 employees →

CL Clifton Lin Clifton Lin Colleague at Fechheimer Cincinnati, Ohio, United States, United States View → SB Stephen Beck Stephen Beck Colleague at Fechheimer Cincinnati Metropolitan Area, United States View → LR Logan Ryan Logan Ryan Colleague at Fechheimer Cincinnati Metropolitan Area, United States View → AE Andy English Andy English Colleague at Fechheimer Dublin, Georgia, United States, United States View → AK Ariel Kleiman Ariel Kleiman Colleague at Fechheimer Hollywood, Florida, United States, United States View → WS Wendy Sipple Wendy Sipple Colleague at Fechheimer Grantsville, Maryland, United States, United States View → SG Sarah Gardner Sarah Gardner Colleague at Fechheimer Pleasant Plain, Ohio, United States, United States View → RS Ryan Siler Ryan Siler Colleague at Fechheimer Roseville, California, United States, United States View → AB Andrea Burroughs Andrea Burroughs Colleague at Fechheimer Cincinnati Metropolitan Area, United States View → HJ Hoff Jerry Hoff Jerry Colleague at Fechheimer Hodgenville, Kentucky, United States, United States View →
1 education record

Brian Duffy education

  • University Of Cincinnati
    University Of Cincinnati
    Business Management
FAQ

Frequently asked questions about Brian Duffy

Quick answers generated from the profile data available on this page.

What company does Brian Duffy work for?

Brian Duffy works for Fechheimer.

What is Brian Duffy's role at Fechheimer?

Brian Duffy is listed as Senior Vice President, Customer and Operational Excellence at Fechheimer.

What is Brian Duffy's email address?

AeroLeads has found 1 work email signal at @fechheimer.com for Brian Duffy at Fechheimer.

What is Brian Duffy's phone number?

AeroLeads has found 5 phone signal(s) with area code 513, 270 for Brian Duffy at Fechheimer.

Where is Brian Duffy based?

Brian Duffy is based in Cincinnati, Ohio, United States while working with Fechheimer.

What companies has Brian Duffy worked for?

Brian Duffy has worked for Fechheimer, The Hocking Hills Caboose, and Trak Group.

Who are Brian Duffy's colleagues at Fechheimer?

Brian Duffy's colleagues at Fechheimer include Clifton Lin, Stephen Beck, Logan Ryan, Andy English, and Ariel Kleiman.

How can I contact Brian Duffy?

You can use AeroLeads to view verified contact signals for Brian Duffy at Fechheimer, including work email, phone, and LinkedIn data when available.

What schools did Brian Duffy attend?

Brian Duffy holds Business Management from University Of Cincinnati.

What skills is Brian Duffy known for?

Brian Duffy is listed with skills including Team Building, Customer Service, Management, Sales Management, Project Management, E Commerce, Strategic Planning, and Leadership.

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