Brian Keihm Email & Phone Number

New York, United States

Purchase, NY

• Provide high level customer service in a fast paced, high pressure communications center
• Communicate with consumers and retailers in areas such as quality control, product availability, nutrition, sales issues, and general inquiries
• For the marketing teams, create monthly product innovation reports that are based on consumer feedback analytics
• Represent the Executives of PepsiCo when issues become highly sensitive
• Subject Matter Expert for Performance with Purpose, PepsiCo's sustainably program

Events:NYC Bike Expo: Proxy Registration UsherFive Bourough Bike Tour: Support and Gear StaffCelebrate Israel Parade: Brand Ambassador

• Commission based sales in a competitive and fast-paced working environment
• Maintain excellent product knowledge focused on pricing, shoe styles, and specific shoe fitting
• Enter various amounts of information to Nordstrom’s CRM database
• Follow-up with past customers to ensure satisfaction in their purchase as well as to make specific dates for their return to buy the next years styles

• Independently launched written campaign to establish business relationships with regional companies and to acquire donations to benefit SBI reaching over $2,000 in total
• Planned, organized, and managed on site “SBI Awareness Day,” a large PR event to showcase the nine departments of Sub-Board 1
• Gained corporate sponsorships from Buffalo Wild Wings, Blue Cross Blue Shield, and Mighty Taco for SBI Awareness Day
• Led company strategy meetings where team rebranded the student radio station, consolidated all social media, and upgraded all external signage to show the new SBI brand and logo, all under strict budget
• Compiled information and insights from each department in order to a create internal newsletter using MailChimp software

• Regularly updated and maintained all social media websites with pictures, status updates and events to over 1000 college students
• Coordinated marketing projects by delegating design requests to different marketing designers
• Implemented a company wide rebranding process after changing parent company logo as well as the nine department logos
• Represented the marketing department during company strategy meetings where the future of company was discussed
• Organized advertisements on campus busses with four campaigns focused on recruiting new hires, an annual event, legal services, and a general SBI ad

Amherst, NY

• Sell teas and accessories to consumers who are either looking to upgrade their home tea experience or are new to the processes
• Perform all managerial duties while maintaining my daily sales requirements
• Manage team members through shift changes, closing procedures and customer complaints
• Close out cash drawers, make cash deposits and report all daily sales

Python Programming

Bachelor Of Arts (B.A.), International Trade