Brian Kenfield Email & Phone Number

Gilbert, Az, Us

Phoenix, Arizona, United States

United States

Gilbert, Arizona, United States

Orlando, Florida Area

At Neelands USA, I built the company from ground up as the first E.S. employee and developed GS to over $1M in less than 18 months. I also recruit, mentor, and supervise all the personnel including my team of nine high-performing field technicians and two office employees. Through identifying potential improvement opportunities, I conduct team performance reviews to encourage unified goals. I serve as the Project Manager for projects across the U.S. and build service partnerships in target regions through liaison with facility and store managers.A few of my key accomplishments include…⇨ I increased service department territory by over 250%, expanding operations into the rest of Florida, Georgia, and South Carolina.⇨ Enhanced gross revenue margins by over 26% and grew serviced locations from five to over 100 locations.⇨ Developed innovative mobile application to provide field personnel effective tools that increase productivity.

Orlando, Florida Area

As the Service Supervisor, I directed and mentored a team of 10 technicians at all learning levels in industry and company best practices. I facilitated regular field personnel meetings and facility and store management to identify service opportunities, mitigate issues, and ensure stellar customer service. Through collaboration with dispatch, I qualified incoming service assignments to coordinate future activities and allocate to the appropriate technician. I also produced quality project quotes based on prints and potential client requirements to ensure business objectives are met or exceeded.A few of my key contributions include…⇨ Expanded customer base by 34% and regional gross revenue by 24% through new business development and enhanced customer retention efforts.⇨ Increased field team from six to ten technicians in less than six months.

Orlando, Florida Area

At DEEM, I conducted complex startup activities on new and remodeled supermarket installations on schedule and within budget constraints. I identified and resolved numerous refrigeration and air conditioning equipment including parallel rack, remote condenser, secondary cooling, glycol, chilled water, ice machines, water source heating and cooling systems, split heat/cool units, and packaged units from 1.5 ton to 150 ton.✯ During my time, I reduced HVAC startup costs by 11%. ✯

Shawnee Hills, Ohio

Service manager for a startup residential/light commercial heating and cooling company.