Brian K Fraley Email & Phone Number

Burtonsville, Maryland, Us

Developed and implemented strategic hiring plans in alignment with the company’s goals and objectivesOversaw the entire talent acquisition department of Human Resources for two organizational entitiesCreated new recruitment workflow processes companywide that included the management if all external job boards/aggregator site partnerships, contract vendor negotiations and management, ATS development, backend mapping, and improvements, recruitment methodology, recruitment funnel, hire ratios, etc. Responsible for all advertising spend on third party websitesResponsible for all HRIS backend development in iCIMS our applicant tracking systemCreating robust internal hiring manager dashboards, and reporting widgets for metricsCreated and worked collaboratively with executive leadership on creating a company compensation guide Worked closely with Marketing on the redesign and development of our external career sites and internal job board platformsLead and oversaw the recruitment and hiring processes, including sourcing, interviewing, and selectionWorked closely with management and executive leadership to understand the company’s hiring needs and business objectives, and to create industry leading talent acquisition strategies.Developed and maintained relationships with external recruitment agencies and other relevant organizationsPlayed a crucial role in improving the candidate’s experience, ensuring a diverse and inclusive hiring process, and measuring and reporting on recruitment metrics to assess the effectiveness of the talent acquisition strategyEstablished and tracked metrics to measure the effectiveness of talent acquisition initiativesDeveloped and executed innovative recruitment marketing strategies to promote the organization as an employer of choice, leveraging both online and offline channelsCreated and maintained our corporate college internship program partnering

Draper, Utah, Us

Defined and lead the execution of recruiting strategies for major retail brand 3rd party launches for Lowes, Best Buy, Conns increasing our sales force by 80% over 2 quartersResponsible for full cycle recruiting from entry level to VP & C-level executive titlesWorked closely with all outreach programs and employee resource groups to advance recruitment efforts of top-tier applicants through employer DEI initiatives Spearheaded and revamped many of our recruiting workflow process documents and internal and external onboarding guidesResponsible for all operational aspects of recruiting for our recruiting teamManaged and oversaw all analytics and advertising spend for third-party vendor recruiter sitesParticipate in vendor review and selection of new providers, HCM and ATS systems, providing detailed analytical feedbackProject managed the implementation from iCIMS ATS platform over to WorkdayResponsible for identifying opportunities for process improvements that can be facilitated and automated by new system features and or changes to new systemsCreate and maintain all legal job descriptions for the companyCollaborate with our People Team leadership and other departments to continually assess the effectiveness of recruiting tools and processes efficiently Organize and lead regular ATS change control discussions collaboratively with talent acquisitionWorked closely on our branding and functionality with our third-party career sitePrepared recruiting metrics and reports for my Senior Director for quarterly and yearly business reviewsManage the sourcing process using a variety of techniques to discover and attract the best talent from entry to C-levelExperience prioritizing and managing multiple assignments while maintaining and excelling at quota attainment recruiter metricsLowest attrition rates over 4 years compared to peers

Salt Lake City, Utah, Us

Develop and execute effective recruitment strategies to attract top talent aligned with organizational goalsAnalyze market trends to create competitive sourcing plans and ensure a robust talent pipelineLead, mentor, and manage a team of recruiters, fostering their professional growth and enhancing team productivityCollaborate with department heads to identify workforce needs and create customized hiring plansOversee candidate screening, interviewing, and selection processes to ensure quality hiresPartner with hiring managers to develop competency-based evaluation criteriaTrack and analyze recruitment KPIs, such as time-to-hire, quality-of-hire, and cost-per-hire, to optimize processesProvide data-driven insights to executive leadership on recruitment trends and outcomesDesign and implement employer branding initiatives to enhance the organization's reputation in the job marketEnsure a seamless and positive experience for candidates throughout the hiring processEnsure all recruitment practices comply with local, state, and federal employment lawsUpdate and maintain internal recruitment policies and proceduresDesign, implement, and manage sales training programs to enhance team performance and drive revenue growthCreate onboarding and continuous learning initiatives for sales representatives and managersDevelop training materials, presentations, and sales toolkits aligned with organizational objectivesDeliver engaging and interactive training sessions through in-person and virtual platformsConduct skills gap analyses to identify training needs across sales teamsProvide tailored coaching to improve individual and team performancePartner with sales leadership to align training objectives with business goalsIntegrate sales enablement tools and CRM systems into training programs to boost efficiencyAct as a subject matter expert and resource for sales professionals at all levels

Salt Lake City, Utah, Us

Maintained and nurtured relationships with existing clients to identify opportunities for upselling and contract upgradesPresented tailored solutions to clients, negotiating terms and conditions to successfully secure upgraded contracts while ensuring customer satisfactionConsistently met or exceeded monthly and quarterly sales quotas for contract upgradesConducted in-depth assessments of customer needs and usage patterns to recommend relevant service enhancements or additional productsUsed CRM tools to track leads, manage opportunities, and maintain detailed records of client interactionsPartnered with account managers and technical teams to provide comprehensive solutions and address client concerns effectivelyLeveraged knowledge of company offerings to promote complementary products or services as part of upgrade strategiesCollected client feedback to identify trends and inform product development or sales strategy adjustmentsEducated clients on product benefits, upgrades, and how enhanced features align with their business objectivesPrepared and presented sales reports to management, highlighting progress, challenges, and opportunities for improvementTop Inside Sales Executive for 2008, 2009, 2010 and 2011

Ensure daily operations run smoothly, including inventory management, store cleanliness, and adherence to company policiesMonitor sales and performance metrics, aiming to meet or exceed sales targetsTrain team members in customer engagement, upselling, and product knowledgeRecruit, hire, and onboard new employeesConduct performance reviews and provide coaching for team membersOversee merchandising efforts, ensuring displays are attractive and products are presented effectivelyDevelop and deliver training programs for store managers and staff within the district of DC, MD & VACreate training materials, such as guides, videos, and hands-on workshopsStay updated on company policies, sales techniques, and product offerings to ensure relevant training contentConduct one-on-one coaching sessions to improve skills in sales, leadership, and operationsObserve employees on the job and provide constructive feedbackDevelop personalized growth plans for employees showing potentialLead onboarding for new hires across the district, ensuring they understand company culture and expectationsTrain managers on effective leadership techniques and employee managementTrack training effectiveness by measuring improvements in sales, customer satisfaction, and operational efficiencyProvide district leadership with regular reports on training progress and outcomesRecommend changes to training programs based on performance data and employee feedbackWork closely with district managers to align training goals with business objectivesIdentify gaps in store performance and propose solutions through both operational adjustments and training interventionsTravel between stores within the DMV to ensure all locations meet corporate standards for service and operationsThis combined role demands excellent leadership, multitasking, and communication skills, as well as a deep understanding of both retail operations and talent development

Santa Barbara, Ca, Us

Ensure daily operations run smoothly, including inventory management, store cleanliness, and adherence to company policiesMonitor sales and performance metrics, aiming to meet or exceed sales targetsManage the cash register and financial transactions, ensuring accuracy and securityProvide exceptional customer service by addressing complaints, answering questions, and resolving issues promptlyTrain team members in customer engagement, upselling, and product knowledgeRecruit, hire, and onboard new employeesSchedule staff to ensure adequate coverage during peak hoursConduct performance reviews and provide coaching for team membersMaintain inventory levels and ensure accurate stock countsOversee merchandising efforts, ensuring displays are attractive and products are presented effectivelyCoordinate with vendors and suppliers for restocking and special ordersDesign, implement, and oversee training programs for new store managers within my district, including onboarding, product knowledge, and sales techniques specific to footwearEducate new managers on customer service best practices, including handling sizing, fitting, and addressing common footwear concernsStay updated on industry trends and brand developments to update training materials accordinglyOrganize periodic workshops or refresher courses to reinforce learning for all store management within the district