As a seasoned IT profession with 30+ years of experience, my focus on short- and long-term strategy, project management, and maintaining white glove customer service. My understanding of business operations is invaluable to organizations as I can apply IT solutions to obstacles that increase productivity and maintain budgetary guidelines. Having worked my way up from the customer service center to the executive level, I possess not only the technical skills and knowledge to interface with technical teams, but it gives me the ability to clearly convey the intricacies of complex technology problems and their impact to senior business executives.