Led a team of 13 responsible for global delivery business continuity ensuring viable continuity plans exist for all operations and supporting technologies with the assigned Global Delivery business unit. • Provided guidance and expertise during planning and testing of critical department personnel relocation, technical recovery solutions and incident response. • Collaborated with senior business leaders and technical units on the development of strategic continuity planning and recoverability solutions. • Assisted global delivery with out of country work transfer strategies and other strategy design to improve overall efficiency of business continuity practices.

Led a team of 5 responsible for the hands-on management of the business continuity program. This included managing a $1.7M budget for the department.• Served as a SME in planning, development, program execution, maintenance and testing of enterprise business continuity, disaster recovery, and crisis management. • Oversaw risk, controls and compliance management, supporting BC/DR audit and examination activities, and development & maintenance of policies, standards. • Led communication and coordination throughout the organization with vendors and identified critical third-party relationships.

Led a team of 12 responsible for developing, maintaining and testing the program for the University of Phoenix. This included supporting all planning activities necessary to enable the organization to manage and recovery from crisis events. • Conducted all phases of business continuity planning, supported incident and crisis Management, policy development, training, and exercises.• Developed and implemented ongoing business continuity training for the internal and external stakeholders.

Planned, managed, and delivered consulting services projects. Routine duties included the comprehensive delivery of risk assessments, business impact analysis (BIA), capabilities assessments, recovery strategy development, implementation planning, and the exercise and testing of solutions. • Delivered engagement services and documentation in compliance with customer applicable regulations (e.g. FFIEC, GLBA, PCI-DSS, HIPAA, NFPA-1600, ISO-22301).• Provided leadership expertise and support across consulting services, overseeing the full scope of activities leading to the production of engagement deliverables.• Managed, developed, and motivated high performance teams – fostering collaboration among team members utilizing mentoring skills.