Brian Kroll Email & Phone Number

United States

Remote Employee

• Lead the Business Management discipline for the Cigna Virtual Workspace (CVW) team that provides virtualized desktops and applications to 50,000 colleagues globally. Responsible for CVW as a Service effort (CaaS) to.
• Defining, pricing, and reporting on service offerings
• Business forecasting and monitoring
• Financial oversight and charge-back development
• Infrastructure procurement and lifecycle management

Greater Philadelphia Area

• Contracted through Insight GlobalProject manager leading or participating in multiple programs in the Citrix and project management space including the implementation of new technologies, creating new disciplines, and.
• Implemented capacity management discipline to resolve and avoid recurring infrastructure shortages
• Led tactical efforts to introduce new technology and provide 14,000 global users remote access to compute resources over the course of 3 months in reaction to COVID-19
• Positioned the Cigna Virtual Workspace organization for scale by managing effort to define standard product offerings
• Managed implementation of Citrix App Layering for XenApp and XenDesktop along with a XenApp platform upgrade, and subsequent organizational changes to support these platforms
• Key contributor and driver of change as Enterprise Client Computing transitioned from Waterfall to Kanban/Agile

Greater Philadelphia Area

• Deliver consumer Internet of Things (IoT) consulting services focused on the adoption and implementation of B2B and B2C Smart Home solutions. Services offered include market research, business analysis, financial.
• Provide project based consulting services to Fizzcom-YOUMOBTOO, a European based company investigating the launch of global cloude based IoT software solutions and business

Wilmington, DE

• Directed a broad efficiency program, as well as supported risk, controls, scorecards, metrics, and reporting for Data Management and Mortgage Banking divisions of CCB. Expanded role and created team of 15 employees and.
• Ran programs that saved millions of dollars by eliminating unnecessary services, moving users and applications to more appropriate services, and adding discipline to the management of services and infrastructure, while.
• Oversaw firm’s most comprehensive desktop virtualization efforts, overcoming organizational resistance, and increasing virtualization from 44% to 84%
• Formed efficiency teams with disparate organizations from multiple business units, creating capacity by retiring non-critical functions, reducing headcount by 20%, and redirecting displaced staff

Kansas City, Missouri Area

• Recruited by CEO to lead business transformation activities in LOB administering retirement plans for 2 million participants. Accountable for strategic programs, billing, client contracts, investment data, business.
• Led transformational program in which teams created 3,000 client action plans that yielded $11MM in annualized expense and revenue benefit, with additional leadership responsibility for effort to revamp client.
• Assisted CEO in creating and guiding leadership team, while improving accountability and engagement as he transformed the organization
• Enhanced talent acquisition strategies by introducing intern and analyst programs to the business
• Centralized multiple billing and data functions to reduce risk, capturing $2MM missed revenue

Kansas City, Missouri Area

• Led multiple strategy, execution, and 24x7 operational functions during overlapping periods with global teams and multi-million dollar budgets. Accountable for infrastructure services supplied by internal, corporate.
• Led insourcing of infrastructure supporting 1.6MM accounts worth $100B with commingled applications running on 300 servers and mainframes
• Created multi-year IT cost model used as critical input for defining business strategy
• Formed and expanded multiple teams that enhanced cost transparency, reduced mainframe expense, optimized applications, reduced production incidents, and allowed developers to focus on products
• Integrated risk management into vendor management and IT development processes
• Technology lead and consultant for mergers and acquisitions and successfully led business and technology divestiture

Greater New York City Area

• Various roles including: Manager of Market Data Systems, Business Solutions Manager, Infrastructure Relationship Manager, Trading Technologies Product Manager, Project ManagerKEY ACCOMPLISHMENTS
• Served as M&A technology lead and consultant for acquisition of 1,000 person company
• Consolidated 6 global inventories with $210MM in market data expense from 4 heritage firms