Brian Lafferty Email & Phone Number

Warrensville, NC, US

Nashville, Tennessee, United States

• Serve customers such as Mars, Coca Cola, and Journeys by file and workflow management, package and display design, and creating sales presentations.
• Introduced new line of business through acquisition of 3D design skills and creative problem solving
• Gained new customers, such as ICEE, Dr Pepper, and Pilot through creation of PowerPoint presentations
• Coordinate marketing team meetings and activities to produce email marketing content

Greater Nashville Area, TN

• Prioritized and managed workflow of the pre-press department while simultaneously assisting sales team clarify customer needs for technical customizations.
• Satisfied key customers, such as Cracker Barrel and Tractor Supply, by managing complex communication between sales, client, print/cut team, packing team, and shipping team to meet customer’s hard deadlines
• Coached new and existing direct reports on optimized individual and overall work process
• Increased throughput 21% by introduction and maintenance of file organization process, to include work orders, art files, communications, and shipping labels.

Franklin, TN

• Manage incoming orders of custom signage from inception to completion while seamlessly managing office and production activities.
• Greeted and assisted public walk-in customers seeking design services.
• Managed expenses and reduced costs by responsible purchasing of project and office materials and overseeing production to avoid spoilage
• Wrote orders and entered job data into customer system while fielding incoming customer calls, emails, and walk-ins
• Managed email and scheduled appointments for Owner/Operator with Microsoft Outlook

Hockessin, Delaware, United States

• Coordinated sales team, skilled labor team and outside vendors to satisfy customer desires on high-end landscape projects.
• Managed daily schedule for approximately 25 employees, a 15+ vehicle fleet, and outside vendors to align skills, resources, and abilities with project needs
• Researched special design technique and exotic plant sourcing and care to fulfil unique customer projects
• Expense and purchase management of custom job materials, outside vendor services, and maintenance of equipment and vehicle fleet

Hockessin, Delaware, United States