Brian Laitner Email & Phone Number

Norman, Oklahoma

I provided root cause analysis for real time monitoring for server issues in a physical and virtual server environment. I was lead technical support which included, providing engineering and architectural support and design based solutions dependent upon the client’s needsI worked remotely using Cloud technology for national and international clients.I was.

I am a hands-on Administrator. I am fully responsible for 24/7/365 operations of multiple LANs, 150 servers, VPN/WAN and secure Internet access for currently 5400 end-users. 99% uptime last 12 months. Daily responsibilities include hardware/software server builds and installs and upgrades to constantly enhance end user productivity. Data integrity and.

I led a group of 3 technicians covering all end user hardware/software support and training. We built hardware, installed software and on-going upgrades, trouble-shot operational problems and provided renowned customer support.

Outsourced implantation technician for migration from Lotus Notes and Win95 to Office 97 and WinNT. Honed my end-user service skills over the 5 month project.

Single IT person for the organization. Designed and implemented computer hardware and network to meet company needs. Went from one computer to 5 user networked environment using Win95 and NT on a TCP/IP network.

Mentored young adults in socially responsible outreaches such as feeding the hungry, working with Habitat for Humanity and starting a crisis pregnancy center. Implemented computer support for both Windows and Mac for the local organization's office.