Brian Lam Email and Phone Number
Brian Lam work email
- Valid
- Valid
Brian Lam personal email
- Valid
- Valid
Global Business Operations & Cross-Functional Execution Professional with experience in diverse business function areas (Sales Strategy & Execution, New Product Go-To-Market Strategic Initiatives, Account Management, Customer Success Programs, Contract Management, Product Sales) in the SaaS and Supply Chain industries. Specializes in driving operational efficiency, optimizing workflows, and ensuring seamless execution of strategic initiatives. Focuses on cross-functional collaboration, data-driven decision-making, and streamlining processes that maximize productivity and deliver measurable results. My diverse background, aptitude for growth, and willingness to learn has allowed me to gain extensive experience and execute in both transformational and transactional Enterprise, Mid-Market, and SMB workflows in these business functions and industries which makes me unique and valuable.Experience in the following roles:-Global GTM Operations and Execution Lead (SMB and Mid-Market New Product GTM Strategic Initiative Operations)-Professional Services Account Management (Enterprise Digital Solution Professional Services)-Program Operations and Sales Lead (Enterprise Professional Services New Program Launch and Adoption) -Business Operations (Enterprise Professional Services Contracts, Programs, Business Processes & Systems)-Supply Chain & Logistics Account Management (B2B SMB)Global cross-functional category experience: -Routes-To-Market Operations (Channel, Direct)-Go-To-Market Operations (New Products and Strategic Initiatives)-Business Process Operations (Business, Legal, Contracts, Finance processes)-Business Systems (Tableau, Confluence, JIRA, SFDC, Gainsight, Power BI, Tableau, Microsoft Office)-Program Management (Professional Services, Contracts, Success Programs, Strategic Initiatives)-Account Management (B2B account management in Professional Services, Logistics & Supply Chain)Business Systems & Tools Experience: Salesforce (SFDC), Salesforce & ERP System Integrations (Professional Services Automation, FinancialForce), Clari, Confluence, JIRA, Power BI, Tableau, Quantive, Gainsight, Microsoft Office- Word, Excel, PowerPoint, Teams, SharePoint, FormsBusiness Systems & Tools Capabilities: Customer Relationship Management (CRM), Configure-Price-Quote (CPQ), Quote-To-Cash (QTC), Contract Lifecycle Management (CLM), User Acceptance Testing (UAT), Metrics and OKR Reporting, Program Management, Revenue Forecasting, Budget Management, Project Management
San José State University
View-
Finance And Business Services- Strategic Sourcing- Contracts And ProcurementSan José State UniversityCalifornia, United States
-
Global Corporate Sales Strategy And Operations | Digital MediaAdobe May 2023 - Aug 2024San Jose, Ca, Us• Drove communications and execution for key workstreams- segmentation model documentation; territory coordination; democratization; OKR and Success Measures establishment; Account Plan template creation; driving requirements gathering across product marketing and data science teams for industry forecast and account intelligence of key customer dashboard platforms; program management for Corporate Strategy and Ops initiatives• Executed and established foundational pillars of excellence- Account Planning, Success Metrics, OKRs, KPIs, Segmentation Change Process, Global Field SharePoint, PMO cadence and execution, QBR executive views, Operational Excellence Pillars, Annual Renewal Assessment Template• Increased executive alignment (with global democratization efforts across stakeholder cross-functional teams: strategy, operations, finance, data science, product/marketing, engagement, enablement) through global workstreams on executing success priorities and initiatives for continuous optimization -
Global Go-To-Market Strategy Execution & Operations | Digital MediaAdobe Mar 2021 - Feb 2024San Jose, Ca, Us• Drove RTM sales strategy (Channel and Field) and execution for the Digital Media Creative Cloud SMB segment for focused growth product areas- Stock and Substance leading to acquisition attach growth rate OKRs of 30% from 10% in 2 years translating to $20M ARR/12k contracts with 5+ seats per year• Created and drove a cross-functional operating model to execute run rate excellence through key pillars- sales initiative planning, resource strategy, lead operations, MKTG operations, GTM enablement, Run-The-Business Cadences, Success Management- data governance and performance tracking • Innovated run-the-business processes based on our evolving requirements and developed a repeatable process for business partners to execute• Developed strategic enablement plans and project timelines, owned the completion of milestones, prioritized actions, communicated with multiple stakeholders, used analytical ability to measure and report status on GTM motion, handled risk mitigation globally, and eliminated weekly blockers• Developed relevant rhythm of the business dashboards for weekly performance tracking and capacity planning to ensure alignment with our leaders• Conducted data-driven analysis, extrapolate key insights, and deliver recommendations; identified opportunities for improvement and implement approved recommendations for global workstreams through cross-functional strategic thinking and collaborations with GTM, Product, Operations, and Sales teams
-
Strategic Enterprise Account Management | Digital Experience Professional ServicesAdobe Dec 2019 - Mar 2021San Jose, Ca, Us• Overlay strategic execution for professional services sales and operations overseeing the Media & Entertainment, Financial Services, and Healthcare enterprise industry accounts to drive over $10M in bookings and revenue; performed financial research and spend analysis for large deals and RFP/RFQs• Led cross-functional collaboration workflows to execute strategic implementation consulting programs and deals across different levels internally and in enterprise client organizations– executives, architects, engineers, delivery, finance, product, revenue, legal, procurement, sales, strategy, and operations• Leveraged project management and data tools to maximize effectiveness of account workflows- SFDC, FinancialForce, Professional Services Automation (project tracker), Panorama (account health dashboards), Clari (forecasting), SharePoint, Excel (scope configurations), JIRA/Confluence, Power BI• Effectively communicated throughout the program deployment lifecycle and was an influential change champion with field partner teams and customers
-
Customer Success Program Operations & Contract Management Specialist | Professional ServicesAdobe Dec 2017 - Dec 2019San Jose, Ca, Us• Drove adoption for the Launch Foundation Services global initiative across the Digital Experience BU to achieve product KPIs and $5M revenue• Evangelized the program through enabling internal and external partners on program benefits and implementation integration success plans• Oversaw go-to-market offering program management and negotiation strategies for Manufacturing, Financial, and Healthcare verticals• Acted as the subject matter expert to enable partners to deliver inclusive programs via intake and prioritization for consultations
-
Team Lead - Contract Management & Business Process Operations | Professional ServicesAdobe Jan 2016 - Jan 2018San Jose, Ca, Us• Achieved $100k-$1M/deal for 100+ professional services program agreements for enterprise digital transformations through cross-functional execution with business partners: Sales, Architects, Delivery, Finance, Legal, Deal Desk, Revenue Operations, Sourcing, Customer Success, and Product Marketing• Grew, led, and established a team (creating a solidified business function for professional services consulting deal execution with establishment and development of operational workstream procedures) which led to team growth from 2 to 8 members as the business grew ($20M to $50M+ Annual Sales)• Scaled best practices for SFDC CRM, CPQ, Q2C, CLM, UAT, contract negotiations, and optimizing deal processes through lead time improvement
-
Business Field Account Executive (B2B Supply Chain & Logistics Field Operations)Fedex Services Dec 2014 - Dec 2015• Collaborated with FedEx Operations and Field teams to expand new business across all FedEx Services & Solutions to achieve 100%+ revenue attainment• Consulted customers with technology software integration and provided automation training tailored to SMB field accounts for global supply chain needs
-
Business Inside Account Executive (B2B Smb)Fedex Services Feb 2014 - Dec 2014• Established relationships, retained business, and achieved incremental business with ownership of 1k accounts to achieve 100%+ revenue attainment
-
Assistant ManagerEnterprise Holdings Apr 2012 - Feb 2014St. Louis, Missouri, Us• Led branch operations ($3M inventory) to top 5 regional success in sales (150% attainment), growth ($20k YOY), and customer experience (100% score)• Mentored 3 team reports to achieve top 5 placement on regional matrix and achieved 50% fleet growth with corporate, insurance, and retail accounts -
Art And A&R Administration InternWarner Bros. Records Jun 2011 - Sep 2011• Extensive support with phone handling, assisted in managing expenses by reconciling invoice details, solved travel expense logistics• Acquired logistics from vendors, artists, co-workers to draft budgets, estimates, and contracts for Art Administration department• Updated and maintained artist and record information in the Art Administration contract database using FileMaker Pro• Provided support in development of A&R Admin projects: transcribed lyrics for several records, music video clearances for new releases
-
Marketing And Creative Services AssistantTechnology Vision Group Llc Nov 2009 - Sep 2010Santa Cruz, Ca, Us• Provided marketing and sales development teams with analysis segmented by website pages for 5 annual global networking conferences• Organized HTML for company advertising webpages using Dreamweaver, managed back-end web forum of TVG’s website• Structured and developed widgets, graphics, animation, and web production leading to growth in viewer percentage for webpages• Created advertisement banners using Photoshop, InDesign, and Illustrator for email campaigns and global company conferences• Conducted market research by monitoring industry trends, analyzed marketing procedures and performances with Google Analytics
Brian Lam Skills
Brian Lam Education Details
-
University Of California, Santa CruzBusiness Management Economics
Frequently Asked Questions about Brian Lam
What company does Brian Lam work for?
Brian Lam works for San José State University
What is Brian Lam's role at the current company?
Brian Lam's current role is Finance and Business Services- Strategic Sourcing- Contracts and Procurement.
What is Brian Lam's email address?
Brian Lam's email address is bl****@****ail.com
What schools did Brian Lam attend?
Brian Lam attended University Of California, Santa Cruz.
What skills is Brian Lam known for?
Brian Lam has skills like Team Building, Payments, General Administration, Dreamweaver, Taekwondo, Data Entry, Work Under Pressure, Cost, Students, Pacific, Market Research, Instruction.
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial