Brian Lander Email & Phone Number

Louisville, KY, US

• Responsible for development, implementation and improvement of the quality management system for 3 ISO 9001:2015 registered plants as well as all corporate processes including Purchasing, Sales & Marketing.
• Led project to replace existing enterprise quality management system; scope encompassed internal auditing, corrective action including SCAR, customer complaints, calibration, and change management. Worked with HSE.
• Improved customer satisfaction report with leading and lagging positive and negative KPIs giving a more complete picture than previous report.

Emeryville, CA, US

I was the first Quality professional at a bio / renewable chemicals start-up. Hired staff including a VP level manager and developed systems for early product commercialization.

Kingsport, Tennessee, US

Led a team to improve product processing for our largest customer using BDFSS methods. Conducted voice of the customer interviews, analyzed responses with a KJ analysis, and led team through concept selection process.Led a project to improve raw material yield in plant using 6 sigma tools resulting in savings of $850K.Actively coached greenbelts on a.

Kingsport, Tennessee, US

• Quality assurance and product development for PET manufacturing plant.
• Achieved plant’s ISO 9001:2000 registration with no nonconformances. Developed competency and customer satisfaction processes for site.
• Integrated quality assurance and production records areas as part of overall site re-structuring.
• Identified and implemented cost reductions in Quality Assurance and other departments saving the equivalent of 20 % of QA department budget.
• Key customer contact for quality issues including site audits, development of customer-specific quality plans, and complaint investigation.

Kingsport, Tennessee, US

• Reduced customer complaint rate by 75 %, exceeding corporate goals, and improved complaint response time by 50 %.
• Directed two teams which successfully solved plant’s largest customer’s quality problems. Coordinated representatives from multiple plants and corporate resources as well service providers and customer.
• Led best-practices team of quality managers from nine global plant sites.

Kingsport, Tennessee, US

• Supervised six QC analysts in powder coating manufacturing division.
• Recommended improvement of color measurement and control which resulted in a 60 % yield increase for tight specification products.
• Led the development of a cost of quality process for all departments, increasing management's awareness of opportunities for improvement and resulting in several new, successful quality improvement teams.

• Managed carbon fiber plant Quality Control lab staff of fourteen technicians and one supervisor, with responsibility for $ 1.34MM budget.
• Chaired SACMA (Suppliers of Advanced Composite Materials Association) Carbon Fiber Test Methods Task Force, which published six approved methods leading to better industry consensus on testing and specification.
• Facilitated pilot effort in empowered work teams in QC lab resulting in streamlined operations and elimination of need for 3rd shift support.

• Responsible for process development, design, start-up and operation of specialty carbon fiber lines.
• Supervised production of high modulus and chopped carbon fibers. Job duties covered all facets of production including hiring, training and supervising operators, planning and scheduling production, and maintaining raw.

Bche, Chemical Engineering

Education record