I am responsible for the administration, support, and maintenance of all desktop or laptop PC's (hardware and software) as well as all mobile devices throughout all of First Bank & Trust Co.'s geographic areas of operation. This includes the entire product lifecycle, from pre-purchase budgeting through end-of-life retirement of old equipment.In addition, I assist the server administrator and network administrator with the evaluation, procurement, and operation of First Bank & Trust Co.'s servers and network equipment on an ongoing basis.I am also responsible for providing semi-annual training courses on IT-related matters to all bank employees.

BCS is a small side project I run in my free time, providing technical services, troubleshooting, repair, installations, and consultations for home and small office computing.

Special Projects, Inventory Control Department (Transfer)Holdings: investigate and resolve inconsistencies in merchandise receipts.Investigate inventory discrepancies.Maintain and audit FDA logs for returns.Coordinate vendor returns liaise with corporate buyers, vendors, and transportation officials.Continue to provide IT support for the entire facility.Coordinate special projects as assigned.

IT (Transfer)Diagnosed, repaired, and troubleshot all desktop hardware and software.Monitored and maintained network systems and servers, including network attached printers and other peripherals.Tested new desktop environments.Served as backup for Computer Operators and Network Administrator, cross-trained across all department functions.Managed trouble tickets and escalated to corporate office or vendors as needed.

Process daily Argent performance tracking records.Assist in determining optimal placement of inventory throughout the Distribution Center to increase efficiency.Arrange, track, and process incoming and outgoing transfers of product when sent outside of the normal outbound methods.Special projects as assigned by Senior Department Manager.ACHIEVEMENTSStreamlined the Argent processing timeline, enabling one person to key significantly more data than was previously possible.Determined and implemented many new best practices to be used while processing Argent data to ensure accuracy and consistency regardless of the clerk keying data.Became trusted authority on Argent matters after 3 months of self-training.Cross-trained on multiple critical department functions, providing a well-rounded knowledge of inventory control systems and methodology.Perfect attendance record and perfect safety record.

Process incoming applicants, using in-house systems and offsite HRIS.Maintain confidential personnel and benefits files for all hourly associates.Developed and implemented an auditing system for new hires and files.Developed MS Access database to track applicants through the hiring process.Developed MS Access database to track safety performance of associates and generate awards based on time spent safely on the job.Developed MS Access database to track and analyze employee turnover and link to managers' performance appraisal process.Administrated the Awesome Auction database in 2007, tracking daily attendance, performance, safety, etc., to generate points for associate use in the company auction.

Responsible for checking visitors and freight carriers into and out of the Distribution Center, maintaining appropriate documentation.Performed security sweeps of the Distribution Center.Monitored building security systems and responded to alarms as required.

Responsible for daily store opening and closing procedures.Prepared buffet dishes and customer orders.

Arcata Responsible for hiring, retention, training, and discipline of employees.Managed daily business records, inventory control, loss prevention, and all other store functions.Maintained a fun, energetic environment while improving store performance/profits.