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With a focus on synthesizing legal and business strategy, I have a proven history of leading change, minimizing risk, and driving growth. My hands-on leadership skills have been instrumental in building consensus and developing best practices for internal and external stakeholders. I was recruited out of private practice to Hyatt Legal Services (now MetLaw), a company which enables employers to offer employees to access affordable, experienced attorneys. I began as assistant counsel and was rewarded for my superior performance with a series of successive promotions, ultimately to general counsel. In this role, I collaborated with executive management to identify new opportunities for growth, to increase market share, and to ensure that the company’s interests were secured. In addition, I was responsible for the customer service experience and led a high-performing team of 70 direct and indirect reports to advance the company’s goals. My expertise in initiating change, collaborating with colleagues to reach consensus, and enhancing development enables me to make a swift and meaningful contribution to an organization committed to success. If you would like to connect to discuss how we might work together to take your organization to its next level of excellence, please contact me at blcaron@gmail.com or 216-849-4923.Specialties Corporate Law, Filings & Regulatory ComplianceGroup Legal Plan Structure & Administration Executive Advisory, Counsel & PartnershipContract & Agreement Negotiation Attorney Recruiting & Retention Legal Operations ManagementNew Business DevelopmentStrategic Planning
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Vice President Lawyer ServicesLegalshield Official Nov 2023 - PresentCleveland, Ohio, United States -
FounderThe Legal Plan Consultants, Llc Jun 2021 - Nov 2023Cleveland, Ohio, United StatesProviding affordable administrative, marketing, and consulting solutions to businesses delivering their legal products to diverse markets. -
Attorney/ Director Of Network Operations And Customer CareMaguire Schneider Hassay, Llp Aug 2020 - Nov 2023Cleveland, Ohio, United StatesProviding top-notch legal services to individuals and small businesses along with ensuring the best in class of customer care. -
Partner And Region HeadAlerstallings Jun 2019 - Feb 2020Responsible for day to day operations of 3 Northeast Ohio offices; Developed new referrals and clients. Established and managed regional operations, staff, and client cases. Partnered on strategic planning initiatives, including attorney recruiting and retention, business development, marketing, and business model. Created estate planning and asset protection solutions based on clients’ unique priorities and goals. -
General CounselDebtcleanse 2018 - 2019Recruited by founder to provide legal advice and manage risk, compliance, and regulatory matters for startup legal plan focused on debt relief. Established legal operations and processes and partnered with consulting group on legal plan development. Advised CEO on regulatory matters, corporate law, corporate governance strategic planning, and business model. Defined customer experience standards and practices.• Secured 38 state approvals within 6 months; developed plan to complete all 50 state filings.• Built and expanded attorney network, resulting in viable service offering. -
General CounselMetlife Legal Plans Formerly Hyatt Legal 2015 - 2018Guided organization through leadership and culture changes. Advised executive leaders on corporate law, governance, and regulatory matters for group legal plans. Partnered on strategic planning as member of senior leadership team, including scaling organization, customer acquisition and onboarding, and operational improvements. Administered assistant general counsel, attorney network director, call center director, and 70 direct and indirect reports.• Drove shift to customer-centric culture that improved internal and external customer experience.• Scaled operations and attorney network to meet significant growth demand.• Expanded network that increased presence in specific cities to ensure availability of services for new customers. -
Director Of Panel Management And Assistant General CounselMetlife Legal Plans Formerly Hyatt Legal 2014 - 2015Led operations that supported a network of 6200 law firms and 11,000 attorneys throughout the US. Directed attorney recruiting and evaluation. Developed strategic plans that controlled cost of legal service while delivering quality service to customers and clients and meeting attorney fee expectations. Managed 13-member staff, including 2 in-house attorneys.• Increased network by 8-10% year-over-year to meet business demands.• Reduced expense ratio by 2% without increasing internal costs.• Modified internal approval procedures that added $3M to net earnings.Regional -
Regional Sales ManagerMetlife Legal Plans Formerly Hyatt Legal 2011 - 2013Enhanced sales protocols to reflect customer needs, experiences, and market challenges. Developed new customer opportunities and RFP responses, created and presented custom legal plan designs and pricing to senior executives that won large accounts. Advised sales team as legal resource.• Closed approximately $3M in sales in 1 year and 14 Fortune 500 accounts in less than 3 years.• Secured 2 Fortune 500 accounts that represented $1.5M in premium from chief industry rival.• Achieved 160% of goal in first year. -
Assistant CounselMetlife Legal Plans Formerly Hyatt Legal 2006 - 2010Reported directly to general counsel and vice president of operations of the largest provider of group legal plans in the US. Completed state filings and registrations, headed contract negotiations and licensing, and supported all other legal matters. Managed and maintained quality of attorney network, handled coverage matters, and coverage appeals.
Brian Caron Skills
Brian Caron Education Details
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Doctor Of Law - Jd -
Economics/Law And Public Policy
Frequently Asked Questions about Brian Caron
What company does Brian Caron work for?
Brian Caron works for Legalshield Official
What is Brian Caron's role at the current company?
Brian Caron's current role is Vice President, Lawyer Services.
What is Brian Caron's email address?
Brian Caron's email address is bc****@****irm.com
What is Brian Caron's direct phone number?
Brian Caron's direct phone number is +121624*****
What schools did Brian Caron attend?
Brian Caron attended Case Western Reserve University School Of Law, Case Western Reserve University.
What skills is Brian Caron known for?
Brian Caron has skills like Employee Benefits, Fortune 500, Employee Relations, Customer Relations, New Business Development, Voluntary Benefits, Legal Service Plans, Voluntary Group Legal Plans, Attorney, Plan Design, Custom Plan Design, Legal Service.
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Brian Caron
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Brian Caron
New York City Metropolitan Area2kpmg.com, citigroup.com -
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1 +124876XXXXX
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