Program Manager for implementation of Infor CloudSuite across entire enterprise. Included complete redesign of General Ledger, multiple improvements in HCM, and implementation of GHR Payroll for over 15,000 employees.

Actively involved in the sales process including scoping projects and estimating effort to complete the implementation.Responsible for the customer relationship and oversee all delivery activities.

Program Director for reimplementation of Lawson Software throughout the entire health network. This project also includes the rollout of a time and attendance and scheduling package as well as document imaging.

Responsible for providing project management and consulting services involving large, complex software implementations.

Responsible for business development with a focus on ERP implementations. Work with numerous clients to provide consulting expertise for projects ranging from several thousand dollars up to several million dollars. Provide project management on several of these projects. Responsible for contract negotiation and issue resolution for all engagements. Work closely with C-level executives for many of these engagements.

Responsible for developing and leading all sales activities within a group of existing Lawson clients on the West Coast. Developed and executed an account plan for each client. Developed and maintained a strong relationship with decision makers within each of my customer’s organizations. Developed a high level of trust with senior executives. Responsible for ensuring a good relationship between the client and Lawson at all levels. Also responsible for communicating business concepts, Lawson corporate news, and creating product awareness.

Responsible for all activities surrounding the delivery of services, successful implementation, and overall client satisfaction for Lawson Healthcare clients in a geographical area spanning from Minnesota to Hawaii. Responsible for accurately forecasting and achieving consulting service revenue goals. Participated in pre-sales efforts including prospect visits and RFP responses. Created Services proposals that met client’s specific needs. Participated on Executive Steering Committees for my larger clients. Also responsible for communicating corporate messages to top-level executives within my clients’ organizations. Managed the highest producing division in the company, with over $27 Million in annual consulting revenue.

Responsible for all activities surrounding the delivery of services, successful implementation, and overall client satisfaction for Lawson Healthcare clients in the 7 Western states. Held P&L and Budget responsibilities as well as responsibility for accurately forecasting and achieving revenue goals. Managed a team of 5 direct reports and 23 consultants. Was responsible for career planning, succession planning, and training of each of my staff. Participated in sales presentations and pre-sale client visits. Responsible for creating accurate consulting service proposals and successfully executing them to completion. Developed criteria for certification of Project Managers and Project Leads within Lawson Software. Consistently exceeded revenue goals. Excelled on client satisfaction surveys. Was elected to Achiever’s Club 4 years in a row

Responsible for all activities surrounding the delivery of services, successful implementation, and overall client satisfaction for Platinum Software clients throughout the United States. Became a Subject Matter Expert in all of Platinum Software’s offerings in the Financial and Procurement areas. Responsible for installation of software as well as configuration and testing of each module. Working with other Regional Services Managers, created an implementation methodology that became the standard for the company. Created an automated timecard and billing system for use by consultants who spent most of their time traveling. Also assisted in opening the London office of Platinum Software.