Combine management and SAS experience in leading a team of SAS programmers and project managers with goal of providing data management, reporting and process automation support to Reporting and Analytics teams. Provide insight into commercial lease & loan portfolio through trends and alerts, dashboards and monthly and quarterly reporting. Manage SAS grid for reporting team and centralized analytic data store for reporting. Create process improvements to eliminate manual touch points for key Management and Regulatory reports.

Managed proactive risk mitigation, early delinquency and recovery strategy for a $10B student loan portfolio. This includes ownership of end-to-end policy, evaluation of existing strategy and creation and implementation of challenger strategies. Oversight of collection analysts who supported monthly business, corporate, various ad hoc reporting responsibilities and early stage delinquent strategy. Lead two major, cross-functional, re-engineering efforts. One project related to revisions to existing customer work out programs. A second project seeks to implement new account management software to enable cutting edge champion/challenger strategies for non-delinquent, delinquent and withdrawn borrowers.

Managed eligibility and pricing of balance transfers campaigns that generated $5B in annual volume to the business unit. Responsibilities included the development and execution of account-level pricing models that balanced volume generation, anticipated revenue and pricing to maximize business goals.Reduced contingent liability by $125MM annually by developing and implementing a high risk, inactive cancellation process. Through the use of statistical modeling tools, a criterion was created based on internal and external card member behaviors. Created and rolled-out a revenue enhancement strategy to address financial concerns. The strategy proactively marketed offers to card members to encourage spend and revolve behaviors.