Brian Mackintosh

Brian Mackintosh Email and Phone Number

VP Operations at Northern Business Intelligence @ Northern Business Intelligence
dartmouth, nova scotia, canada
Brian Mackintosh's Location
Halifax, Nova Scotia, Canada, Canada
Brian Mackintosh's Contact Details

Brian Mackintosh work email

Brian Mackintosh personal email

n/a

Brian Mackintosh phone numbers

About Brian Mackintosh

Strategic leader who has held full business unit accountability for operations management, sales, customer support, and marketing activities. Highly effective leader with an ability to build top-performing teams and creating a culture of high achievement. Expertise include:- Operations / Process efficiency- Change Management- Software as a Service (SAAS) management- Customer Base Expansion - Customer Relationship Management (salesforce.com)- Lead / Opportunity Management - Marketing operations- Contact center | Call center- Telephony Expertise - IT / Project Management- Process Engineering | Lean Sigma “Green Belt”- Reporting / Web Analytics- eBusiness / eCommerce

Brian Mackintosh's Current Company Details
Northern Business Intelligence

Northern Business Intelligence

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VP Operations at Northern Business Intelligence
dartmouth, nova scotia, canada
Website:
northernbi.com
Employees:
17
Brian Mackintosh Work Experience Details
  • Northern Business Intelligence
    Vp Operations
    Northern Business Intelligence Jun 2016 - Present
    Dartmouth, Nova Scotia
    Northern BI - Part of the Kerr Group of Companies- Leading operations function, Order Management team and Client Solutions team- Managing markering operatons, communications and lead management function- Design, lead and execute on process changes / enhancements- Budget development, management and cost control- Work with key clients to ensure successful operational delivery- Ensure customer retention remains high
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  • Frontier Technologies Canada
    Vice-President And General Manager
    Frontier Technologies Canada Feb 2016 - Jun 2016
    Dartmouth, Nova Scotia
    Frontier Technologies - Part of the Kerr Group of Companies- Leading, forecasting and executing all aspects of Operations and Business Development of the Structured Communications Division. - Builds strong relationships through strategic conversations with key internal and external stakeholders in order to achieve business objectives and goals;- Develop and manage high level sales programs and strategies for the Structured Communication division;- Responsible to establish new and cultivate existing relationships with clients, business partners, industry contractors and suppliers;- Ensure top ranking among direct competitors and maintain 100% client satisfaction;- Lead, motivate and coach a highly successful team, consisting of sales, project management, estimating, technical and support staff, ensuring the team is aligned with the corporate values and business objectives.
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  • Frontier Technologies Canada
    General Manager
    Frontier Technologies Canada Jan 2015 - Jan 2016
    Dartmouth, Nova Scotia
    Frontier Technologies - Part of the Kerr Group of Companies- Full P&L responsibility- Manage overall operations- Direct sales and marketing activities
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  • Covers Media Group
    Director Of Operations
    Covers Media Group Jul 2013 - Jan 2015
    Dartmouth, Nova Scotia
    Director of Operations and eCommerce for the world's largest sports wagering information portals. Responsible for site operational delivery, customer support, supplier management for Covers.com - a site with over one billion pageviews in 2013.Leading customer support and Operations team. Developing new sales products, promotions resulting in new customers, new sales markets and increasing revenue from existing customer base.
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  • Arrow Electronics
    Director, Ecommerce
    Arrow Electronics Feb 2010 - Apr 2013
    Halifax, Canada Area
    Worked as part of a highly-effective team to complete an overhaul of company’s eBusiness / eCommerce capabilities in order to regain market share. Held responsibility for $40M in sales, leading a team of eight employees. Drove significant growth in B2B space in web traffic, sales, customer engagement and cost-savings for core business.
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  • Arrow Electronics
    Manager, Ebusiness
    Arrow Electronics 2008 - Dec 2009
    Halifax, Canada Area
    Responsible for the complete sales, marketing and support function for Arrow’s North American public eCommerce products and private customer self-service tools. Led team of six people including customer support and web-pricing. Responsible for deployment of expertise in web analytics including WebTrends and Google Analytics.
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  • Arrow Elecronics
    Manager, Sales Information Systems
    Arrow Elecronics Oct 2001 - Jan 2007
    Halifax, Canada Area
    Led five-member outbound marketing team (Arrow Lead Team) responsible for outbound lead generation, lead-follow-up and customer base expansion for Arrow North America. Also led the Online Services team; four-member team providing customer support for Arrow’s web tools. Trained and certified as a Lean Sigma Green Belt. Participated in multiple cross-functional Arrow task force teams. Delivered thousands of new customer opportunities for Arrow sales teams and supplier partners.
  • Arrow Electronics
    Manager, Operations
    Arrow Electronics May 2001 - Sep 2001
    Halifax, Canada Area
    Accountable for operations support for $40M business unit. Led three-person support team responsible for branch reporting, profit-leak reduction and operational support. Helped build new start-up sales unit. Delivered profit savings of more than $100k
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  • Arrow Electronics
    Operations Project Manager
    Arrow Electronics Jan 2001 - May 2001
    Halifax, Canada Area
    - Represented all three sales offices on operational issues- Initiated and implemented branch scorecards for key metrics
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  • Arrow Electronics
    Operations Supervisor
    Arrow Electronics Feb 1999 - Dec 2000
    Halifax, Canada Area
    - Managed three-member operations support team - Created and implemented support tools for customer profile management and lead management - Designed and institutionalized branch reporting metrics
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  • Bell Aliant (Formerly Mt&T)
    Strategy Analyst
    Bell Aliant (Formerly Mt&T) Apr 1997 - Jan 1999
    Halifax, Canada Area
    Drafted strategic plans for customer contact, customer care and network management with Operational Support Systems (OSS) Strategy team. In addition, lead cross-functional team that evaluated advanced computer-telephony integration technologies for MT&T’s internal call centres.  Coordinated business case with MT&T’s Major Customer sales team to re-sell advanced computer-telephony integration services to external marketplace with projected revenues of $14M over five years
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Brian Mackintosh Skills

Leadership Change Management Strategy Sales Operations Project Management Crm Product Marketing Sales Cross Functional Team Leadership Management E Business Web Analytics Strategic Planning Operations Management Marketing E Commerce Lead Generation B2b Team Management Start Ups Pricing Strategy Salesforce.com Continuous Improvement Reporting And Analysis Microsoft Excel Team Leadership Google Analytics Seo Product Development Webtrends Analytics Analytics Operations Telecommunications Cpi Credit Cards Cybersource Microstrategy Reporting Fraud Pricing Silverpop Credit Card Transaction Processing Credit Card Fraud

Brian Mackintosh Education Details

Frequently Asked Questions about Brian Mackintosh

What company does Brian Mackintosh work for?

Brian Mackintosh works for Northern Business Intelligence

What is Brian Mackintosh's role at the current company?

Brian Mackintosh's current role is VP Operations at Northern Business Intelligence.

What is Brian Mackintosh's email address?

Brian Mackintosh's email address is br****@****ant.net

What is Brian Mackintosh's direct phone number?

Brian Mackintosh's direct phone number is +190245*****

What schools did Brian Mackintosh attend?

Brian Mackintosh attended University Of Waterloo, Dalhousie University.

What are some of Brian Mackintosh's interests?

Brian Mackintosh has interest in Curling, Half Marathon Running, Children, Ultimate Frisbee.

What skills is Brian Mackintosh known for?

Brian Mackintosh has skills like Leadership, Change Management, Strategy, Sales Operations, Project Management, Crm, Product Marketing, Sales, Cross Functional Team Leadership, Management, E Business, Web Analytics.

Who are Brian Mackintosh's colleagues?

Brian Mackintosh's colleagues are Mateo Castellanos, Alfred Bragg, Rebecca Cail, Torrie Rogers, Jeremy Spira, Cat Melvin, Julie Darnbrough.

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